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Stability is important. Hotels, casinos, and resorts have guests they need to serve right now, today…
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Over much of the last decade, OTAs (online travel agencies) have become the most common way that people book hotels…
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Brazilian airline Azul has signed a $1 billion commercial and strategic alliance with Germany-based Lilium, a startup that makes electric vertical take-off and landing (eVTOL) jets to transport people and goods…
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Commercial laundries serving the hospitality and leisure industries are warning that that cost increases and labour shortages are crippling their recovery, and that they are being forced into increasing their prices…
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Hotels have lost several months of revenue; the rebound is slower than initially expected and increasing the average daily rate (ADR) is a common challenge…
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More than a quarter of a million hospitality workers have recently been, or are currently, self-isolating after being ‘pinged’ by the NHS Covid app.
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Housekeeping standards for cleaning guestrooms often vary amongst brands and franchisors…
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Porsche SE, the family holding company that controls Volkswagen Group, is the latest big investor to bet on space's crucial role in developing future technologies.
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All-inclusive resorts are always going to be dominated by leisure travel, but it’s a smart move by Hilton to position these properties for some level of corporate meetings and events…
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Are robots the future of helping the struggling hospitality industry? That’s what researchers at New Mexico State University are working to find out. It’s no secret many hospitality businesses are having a hard time hiring right now…
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With the volume of travel greatly reduced and marketing budgets slashed, hoteliers know it’s more important than ever to understand which distribution strategies are driving bookings.
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London-based fintech giant Revolut has launched a new app feature designed for travel. ‘Stays’ allows UK customers to browse and book accommodation through the same app that they use to manage their finances…
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Personalization is more than an advertising industry buzzword—it is one of the most common goals of modern marketers.
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Everybody in hospitality is saying “COVID has changed everything.” Well, if this is true, how come almost all of those spouting off about the new dynamics act as if nothing changed? This makes me wonder if our philosophies and marketing are now…
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While we're drawn to admire hotels for their boutique furnishings and audacious color schemes, we never expected to find ourselves falling for their space-saving ideas…
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Hilton has made daily housekeeping optional across most of its brands in the U.S. Effective this week, daily housekeeping will be performed only upon request.
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Some may dismiss the classic hotel questionnaire as an outmoded feedback tool. But fact is that it has not lost its relevance…
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Steven Chabinsky once said, “Thinking of cybersecurity solely as an IT issue is like believing that an entire company’s workforce, from the CEO down, is just one big HR issue.” 
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During the pandemic we’ve seen hotels cut all kinds of services due to lack of demand and to minimize contact between people. Over the past several months it has become increasingly clear that many of these service cuts are permanent…
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The problem of “rogue” hotel booking websites is bigger than previously known and is creating enormous problems for travelers and the hotel industry.
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Australia‘s competition watchdog on Friday said online booking agencies Expedia (EXPE) and Priceline Group’s (PCLN) Booking.com had agreed to allow Australian hoteliers to offer lower rates for direct bookings by telephone and walk-ins but not…
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Sir Richard Branson has named the date he'll fly to the edge of space. It will be 11 July, or very soon after…
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Summer is here, and traveler confidence is starting to approach its pre-COVID-19 levels…
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Company Details Results of Successful May Test Flight Following Data Analysis Test Flight Program on Track for Flights this Summer
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