Hotels Refurbish to Take Advantage of More Guests Dining in Their Rooms
A guestroom at Four Seasons Jackson Hole will soon look a lot more different than it did three years ago.
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Hotels Refurbish to Take Advantage of More Guests Dining in Their Rooms
A guestroom at Four Seasons Jackson Hole will soon look a lot more different than it did three years ago.
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Hotels in hackers’ sights as technology replaces personal touch
Hospitality businesses are the third most targeted for cyber attacks as they gather more customer data
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JW Marriott Anaheim rolls out seed-to-table program
Well-being initiatives have certainly been on the rise in the hotel industry, with sustainability and sanitation measures trending upward, especially post-COVID…
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Meet Betty Bot, the hotel restaurant robot
Radiant166 restaurant at the Marriott Fort Lauderdale Airport in Florida has found a new busser, and she is very efficient at her job…
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HOW TO PREPARE FOR RISE IN NATURAL DISASTERS
The past few years have seen an increase in weather related incidents and natural disasters in the United States – an unwelcome spike which is not expected to slow down any time soon…
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OYO Launches Play-to-Earn Booking Experience
The new integration enables users to earn rewards and incentives through an addictive gaming experience.
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Pathway to Net Positive Hospitality for the Planet Aims to Foster More Sustainable Hotels
The goal is for every hotel to aim for net positive environmental impacts, whatever their starting point.
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Perception vs. Reality; A recap of predictions for 2021 vs. what took place
“The best-laid schemes o’ Mice an’ Men / Gang aft-a-gly” said Robert Burns in his poem To a Mouse in 1785…
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Four Seasons Resort Lanai Debuts Astrotourism Experience
Four Seasons Resort Lanai has announced the debut of the Lanai Observatory, offering a new astrotourism experience for guests, residents and students alike.
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Russia's largest airline yanked from global reservation systems
The reservation system that is the backbone of airlines around the world has terminated its agreement with Aeroflot, crippling the majority government-owned carrier's ability to sell seats.
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How the Mobile Wallet Can Transform Hospitality Brand Engagement with Consumers
Mobile wallets aren’t just for payments; brands can use this tool to digitize everything from membership cards to room keys. Plus, it can be used for marketing via lock screen notifications.
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Swiss to become first airline to use solar fuel
Swiss and its parent company, the Lufthansa Group, have partnered with synthetic fuel group Synhelion to use its solar fuel.
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FreshAir’s Smoking Detection System Helps to Provide Healthful Environment for Casino Hotel Guests
FreshAir1 monitors, immediately detects, and proves tobacco and marijuana smoking in casino hotels.
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Making ecotechnology worth it for hotels
From smart room key systems to robot concierges, advanced technologies are now the norm in many hotels. In a world on the brink of climate crisis, environmental technologies should be no exception…
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Lufthansa and Fraport to recycle up to ten million PET plastic bottles per year
Lufthansa and Frankfurt operator Fraport have announced plans to recycle four million plastic bottles this year, equating to 72 tonnes of recycled material.
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Social Media Highlights the Crucial Role of "Tech for Touch" in Modern Hospitality
What use can we make of social media? A great deal if we exercise a sound, verifiable sales and marketing strategy; carefully execute that strategy and watch out for the inevitable speed bumps or potholes that may appear along the way…
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The Power of Your Own Device – The Impact of Covid on Hotel Technology
Jens Busch has vast experience in the luxury service sector over the past two decades…
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What does 'Metaverse' mean and what new career paths might it create?
When Facebook announced their rebranding to Meta, a tidal wave of popularity crashed on the alternative reality: the Metaverse.
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The metaverse may be all of the rage these days. But Expedia Group CEO Peter Kern doesn’t think we’ll be traveling there anytime soon, saying he thinks we will want to be in the “real-verse” for some time to come…
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EV Hotel, CDX team for crypto trading floor
EV Hotel, which is billed as “the first crypto and tech hotel,” has partnered with Chicago Digital Exchange (CDX), a cryptocurrency and NFT exchange, on a CDX Crypto trading floor, which will make its debut in a number of EV Hotels when they open…
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Choosing Technology Tools: A How-To Guide to Quickly Assess the Value of New Technology Offerings
These days hospitality managers are virtually bombarded by trade press ads, online marketing, and tech company pitches that offer advanced-technology products and services designed to revolutionize the entire industry…
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Using Social Media First-Party Data for An Audience-First Approach to Paid Ads
Social media has become a powerful business tool since its inception. Gone are the days of MySpace, Friendster, and Photobucket…
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Robotic Furniture Company Collaborates with Marriott to Help Guests Live Large in Small Spaces
Ori combines engineering, technology, and design expertise to create transformable furniture and provide more flexible and multi-functional spaces that are also more sustainable.
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Boutique Hotels Turn to Artisanal Coffee Programs for a Wake-Up Call on Service
Hotels would be wise to ditch the powdered dairy and differentiate themselves by aligning with local roasters for artisanal coffee programs…
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