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The restaurant industry has traditionally been slow to adopt technology and innovative digital solutions. But in 2020 and 2021, the COVID-19 pandemic changed that and forced food and beverage outlets to look beyond the traditional…
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To keep their guests, employees, and properties secure, hoteliers today must consider both physical and digital environments…
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The two largest U.S…
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Two of China’s largest hospitality and technology companies will work together to drive innovation in the country’s hotel industry.
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Choice Hotels International and Loews Hotels & Co. honored for outstanding achievement, vision and leadership in technological innovation.
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Why AI Technology has Failed the Hospitality Industry – Thus Far
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A strategic investment in SMS, MMS, mobile app, and native mobile wallet enables hotels to engage guests driving greater action and loyalty.
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Since the beginning of the pandemic, half of all full-service restaurant operators across the country have implemented Quick Response (QR) code menus, and there has been a 750% increase in QR code downloads over the past 18 months…
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When it comes to responding to allegations of wrongdoing, few hospitality managers are adequately trained on how to respond.
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File this under "Pretty Cool." For the first time in Dubai, a luxury hotel will operate as a floating building around which 12 other floating luxury villas are grouped with the possibility to sail to other anchorages at times…
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Energy, Water and Waste a Focus of 12th Edition of Uniform System of Accounts for the Lodging Industry
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Hoteliers often pride themselves on providing a positive guest experience. Much of that discussion focuses on the on-property experience…
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As we move towards the end of a roller coaster of a year for our industry, the ever so popular pineapple, the early symbol of hospitality, has taken a hit as we pivot around so many obstacles that go against the normal traits that come so naturally…
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As business increasingly becomes digital and data-driven, many companies that once appeared to be built for success suddenly seem structured to fail…
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Three-Year Lease Gives the Company Access to New Customers within the Hotel as well as in the Surrounding Hsinchu City.
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The European Commission has proposed a nine-month time limit on vaccination certificates for travel to and within the European Union.
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Only 35 percent of hospitality businesses do even though 78 percent would benefit. Here’s what you need to know.
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More than ever before, workers find themselves at risk of threats and assault as businesses work to implement and maintain policies
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The International Air Transport Association has called on governments to simplify air travel, with complex measures having created a “barrier to global mobility”.
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The hotel industry is emerging with a wave of optimism after the chaos and trauma of the pandemic. Placing extra emphasis on interiors and ensuring that guests are left with a joyous and uplifting experience will be key over the coming months…
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Premier Inn has added a new vegan sausage option to its breakfast menu, to coincide with November’s World Vegan Month.
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Here are four predictions for what hospitality companies will need to do in 2022 to embrace the future of hospitality and drive bookings and loyalty. 
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The current revenue and distribution environment is becoming exponentially more complex…
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A digital concierge taps the power of AI to deliver an enhanced experience for guests and staff — as long as it is implemented properly.
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