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There are a variety of important steps hoteliers can take to reach carbon net-zero targets. Learn what they are in this Q&A with Andre Marino of Schneider Electric.
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THE startup he founded was acquired by Booking Holdings and now he’s the CEO-in-waiting of Agoda, waiting to step into the role on July 1. How did he get from founder to employee to CEO?
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The right tools can help you look deeper into the market to better understand where business is going.
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Is sustainability in the hospitality industry just another trend?  Is it one more thing to "check off the list" for General Managers and Marketing Directors to gain a competitive edge or catch up with the hotel next door that just got a green label…
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In 2023, third-party cookies are going away, whether hotel marketers like it or not. This is a fundamental shift away from a 30-year-old technique that marketers have relied on to track potential travelers across sites…
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For some hoteliers, a Revenue Management System (RMS) seems like the ticket to higher occupancy and room rates. Get the software, input some data and away you go. Or something like that.
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The World Travel and Tourism Council (WTTC) has published a report offering a blueprint to governments on how best to implement a common digital travel portal.
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NoMo SoHo is the latest to claim an NFT first with its launch of a token with hotel stays attached. The property, and its owner Sapir Corp, believe it's the first hotel in the United States to enable guests to book stays via blockchain technology…
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Marriott International, Inc., today announced the launch of the Marriott Media Network, an omnichannel cross-platform advertising solution for brand advertisers, enabling curated content experiences and offerings to guests throughout their travel…
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The bed and breakfast (B&B) bundle is the classic of classic packages that nearly any hotel can use to help build revenues…
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Tyler Morse, chairman and CEO of MCR Development recently advised attendees at the Asian American Hotel Owners Association annual trade show and conference to “Increase your rates; do it with confidence. … Stop wasting money … Buy smart technology.”…
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At its annual partner event, EXPLORE, Expedia Group debuted a three-tiered strategy to redefine its place in travel, including a new technology platform to power the industry called Expedia Group Open World; a reimagined marketplace that rewards…
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By including these strategies and tactics into your management plan, your hotel will be able to optimize hotel housekeeping duties to a manageable level.
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Welcoming travelers back while still absorbing the shockwaves of the COVID-19 pandemic has spurred a digital evolution for the travel and tourism industry. A rapid move to the cloud offers new ways of reaching customers—and introduces new risks…
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In July 2011, I got a call from Brian Chesky. HomeAway was six years old, having been formed by acquiring the grand dames of the online vacation rental industry. What, he asked, did HomeAway do when a guest tried to destroy the home…
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A tech revolution has been ushered in over the past decade, setting the stage for transforming the online space as we understand it…
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Now that Covid is waning, it is time for us to re-examine how to use communications media to our full advantage…
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Data – it’s the currency of the modern age…
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TMCs in tech arms race – scale and capabilities to invest will win, says ex-CWT chief, now Sabre president
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The effects of the pandemic have perhaps made it more difficult to spot travel trends and behaviors. Nevertheless, there are some undeniable facts regarding the changing expectations and behaviors of travelers…
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As travel started to resume, scammers and hackers are also back to take their share of the business…
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Uber is moving even closer to capturing the end-to-end travel journey by adding trains and car rentals and soon flights and hotels to the Uber app in the United Kingdom.
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From company culture to making the right type of technology available to employees, companies must rethink the way they interact with staff.
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Having a monthly financial statement for your hotel is the key to creating an effective management process inside your business. But, like many things in life, hotel financial statements are not all equal…
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