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Black Friday has surged in popularity over the past decade, and it has become the most important day for hotels to capture online bookings.
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New data released from Cornell University’s Center for Hospitality Research and FreedomPay, a global leader in data-driven commerce, reveals that while nearly all (96%) surveyed retail, restaurant and hospitality stakeholders are confident in their…
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The First "Tap and Go" Technology That Eliminates the Paper Claim Ticket in Checkrooms
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Like airlines, smart hoteliers will offer several options in order to provide a true omnichannel experience that meets guests’ needs on their own terms.
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Tripadvisor has released its 2021 Review Transparency Report, revealing in detail the volume of review contributions to the platform in 2020, the impact of COVID-19 on user-generated travel guidance and the multi-layered approach the website takes…
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Hotel and restaurant operator seeing a rise in employee and guest satisfaction as its POS drives consistency across all hotel restaurants.
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New York-based Selfbook, a hotel payment software startup, has raised $25 million in Series A funding at a valuation of $125 million.
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The global Spark innovation sphere by Les Roches has grown rapidly in a year, attracting important partners…
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Hilton has revealed its latest in a series of technology innovations that enhance the guest experience across the company’s 18 hotel brands.
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Having the right technology in place can help hotels dramatically increase housekeeping productivity and reduce labor costs, in some cases providing up to 500% ROI within just months of implementation…
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For many hotels, the line between “distribution” and “marketing” has always been quite blurry.
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Google recently announced yet another fundamental change to their paid search advertising product - the discontinuation of Expanded Text Ads.
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Almost two decades since Concorde retired, interest around supersonic travel has been picking up pace, and several super-fast planes are under development…
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Online travel agencies (OTAs) have dramatically changed the game when it comes to getting the word out about your property and inventory, and even booking rooms…
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No matter how convenient it is to book rooms, how fast the contactless check-in system is, or how clean your hotel is, if you are not protected from automated attacks, you are putting your hotel and your guests at risk…
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Google Maps has integrated rail booking platform Trainline into its app, allowing users to click through from journey searches to buy tickets.
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Tempo by Hilton signs first-of-its-kind consulting partnership with Bluestone Lane to develop comprehensive food and beverage program
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Four simple truths will enable hotel and resort operators to assess the right cloud-based property-management system for their single or multi-property enterprise
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PortAventura World, a resort that boasts the most theme parks in Europe, in addition to six hotels with 2,300 rooms, recently announced that it is developing software so that its guests can use cryptocurrency as a means of payment…
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If you’ve ever stayed in a hotel whose guest rooms still had iPod docking stations, you have an intuitive grasp of why hotel executives are nervous about investing in guest-facing technology…
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Virgin Galactic said that the FAA has cleared it to resume launches after an investigation into why its spaceship veered off course while descending during a July flight with founder Richard Branson aboard…
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Even with the best intentions and training in place, it’s very easy for hotels to experience data inaccuracies…
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«Hotel companies have broadly resisted using aggregators such as Expedia and Booking.com for online sales so far during the recovery because of somewhat surprising factors. Yet the temptation remains». Sean O'Neill…
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Real estate services provider JLL is launching a short-term rental platform it’s positioning as a rival to giants in the space including Airbnb and Booking.com.
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