Service Robots and AI: What impact on the future of Hospitality
Would you allow a humanoid robot to greet a paying guest at your hotel? Would the hotel guest prefer the ease and convenience of service robots or the warmth and service of a fellow human being? There is no doubt that AI will create both challenges…
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Pulse Report finds cancellations down
The latest edition of Duetto’s Pulse Report, which compares data from February with January, and cross-references this with previous years’ performance, shows continued recovery across the majority of regions, with group bookings leading the way…
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GO PAR is the new and exciting measurement everyone is talking about in the hotel business. But let’s be honest. It is a bit of a stretch to comprehend. It is a little more complicated than REVPAR.
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Investing in Your People, as if Your Business Depended on it
It still sends shivers down my spine when I think back to the beginning of the pandemic, faced with having to make drastic cuts in labor…
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Pathway to Net Positive Hospitality for the Planet Aims to Foster More Sustainable Hotels
The goal is for every hotel to aim for net positive environmental impacts, whatever their starting point.
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Sonesta Announces New President and CEO
John Murray will succeed Carlos Flores at the international hotel company
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Hotels Seek Out the Ordinary in 2022
Hoteliers appreciate predictability…
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Perception vs. Reality; A recap of predictions for 2021 vs. what took place
“The best-laid schemes o’ Mice an’ Men / Gang aft-a-gly” said Robert Burns in his poem To a Mouse in 1785…
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