How OTAs Are Failing the Hotel Industry
When OTAs post outdated, incorrect and misleading information, it causes headaches for guests, management and staff.
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How OTAs Are Failing the Hotel Industry
When OTAs post outdated, incorrect and misleading information, it causes headaches for guests, management and staff.
read more
Sales after the Tsunami of the Digital Evolution
As we continue exploring commercial strategy's evolution, one discipline remains in its original form, Sales…
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What questions travellers ask themselves before choosing a hotel
Hotels offer travelers fun and spontaneous ways to relax after a long trip. The hospitality industry has continued to evolve with services ranging from economy to executive.
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How to Recruit and Retain Spa Staff and Executives. A Happy Employee Means a Happy Guest
Amidst the pandemic, there was a global need and desire for everyone to prioritize health and safety. While this remains top of mind today, there is still confusion and uncertainty on how people should manage COVID-19 precautions in the U.S…
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Women in Hospitality Leadership Alliance launched
Eighteen organizations committed to advancing women in hospitality industry leadership have joined forces to maximize their efforts through collaboration and partnership…
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Like Alice, It’s Time to Pass through the Looking Glass
When Alice, of Alice in Wonderland, in Lewis Carol’s second book, Alice Through the Looking Glass, began to wonder what the world looked like on the other side of the mirror (What do our job openings and we as employers look like to employees, on…
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Fraud Protection for Hoteliers: What You Need to Know
As many businesses prepare for a potential recession, hoteliers and resort managers can arm themselves against rising fraud costs through education, awareness and prevention.
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MOLIVING INTRODUCES NOMADIC, POP-UP LUXURY
When Jordan Bem, founder and CEO of Moliving, decided to launch his own hospitality offering, he was looking to introduce a unique concept that no company has been able to master…
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