Guest Loyalty is Not Dead – It’s Just Really Boring
Across industries, marketers and business owners find themselves ruminating over the same question – is loyalty dead?.
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10 Things to Look For In a Hotel Booking Engine Provider
Your hotel booking engine provider should give you a highly flexible, fully controllable, feature-rich solution, along with genuinely in-depth reporting and a capable team ready to support you.
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Trend Watch: Thermal Bathing More Popular Than Ever
Hotels and resorts have long led the charge when it comes to creating beautiful, authentic hydrothermal (also known as "aquathermal") bathing circuits, giving guests access to experiences they otherwise might be hard pressed to find anywhere else…
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Restaurants Face an Extortion Threat: A Bad Rating on Google
Emails sent to dozens of restaurants, including those with Michelin stars, threaten a barrage of one-star reviews unless owners pay.
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3 Hotel Website Tips to get More Direct Bookings in Summer 2022
Summer 2022 is here, and everyone is eager to enjoy the full experience of the season, which is excellent news for recovering hotels worldwide…
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Hotels' investments in coworking amenities are paying off
Hotels that have long invested in coworking amenities are now seeing those investments pay off, as pandemic-era travelers increasingly seek out spaces purpose-built for remote work.
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RECONSIDERING THE AMERICAN PLAN FOR TREVPAR
Some hotel terminology from a bygone era and one that is very much critical for today:
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Ten years ago, I was somewhat entertained and charmed by the likes of Ramsey, Oliver and Harriot. Their cooking shows were a step up in culinary entertainment. I was a fan…
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