롯데호텔앤리조트, ‘NCSI’ 호텔 부문 1위 올라…"9년 연속"
롯데호텔앤리조트가 국가고객만족도 조사에서 9년 연속 호텔 부문 1위를 차지하며 고객 서비스 경쟁력을 인정받았다.
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롯데호텔앤리조트, ‘NCSI’ 호텔 부문 1위 올라…"9년 연속"
롯데호텔앤리조트가 국가고객만족도 조사에서 9년 연속 호텔 부문 1위를 차지하며 고객 서비스 경쟁력을 인정받았다.
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혼자 떠나고 혼자 머문다 … 여행·호텔도 ‘1인 맞춤’ 시대
1인가구 804만5000가구 … 소비 단위 ‘가족’서 ‘개인’으로
하나투어 FIT 148만명 역대 최대 … 개인 선택형 상품 확대
호텔도 조식·휴식까지 1인 기준 … 고령 1인가구로 시장 확장
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International tourism reached 97% of pre-pandemic levels in the first quarter of 2024
International tourist arrivals reached 97% of pre-pandemic levels in the first quarter of 2024. According to UN Tourism, more than 285 million tourists travelled internationally in January-March, about 20% more than the first quarter of 2023…
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Hotels’ digital revenue hits record high, Asia leading direct booking trends
In D-EDGE’s latest Hotel Distribution Report for 2024, an analysis of the past five years reveals big shifts in online booking behavior, especially following the challenges posed by the COVID-19 pandemic…
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UK Hotel Industry Shows Resilience with Projected Growth Despite Pandemic Challenges
The UK hotel sector has demonstrated notable resilience in the face of substantial economic challenges over the past few years. Following the Brexit vote, the depreciation of the pound sterling rendered the UK a more accessible destination for…
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‘F1 Fooled Us’: $4 Million Losses Served by Las Vegas GP Makes Local Business Owners Hit Back
The poster boy of the 2023 season, as it turns out, has become a troubled child. The Las Vegas GP went through a roller coaster of emotions and opinions between the build-up to post-race…
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Hospitality leads way as tourism industry recovers
Hospitality has been the fastest sector to recover in the whole tourism industry in 2023, with its level almost equal to 2019, the China Tourism Association revealed recently…
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MGM Resorts booked all-time hotel revenue record during Las Vegas Formula 1 weekend, says CFO
MGM Resorts has revealed that last week’s Las Vegas Formula 1 Grand Prix weekend was the highest grossing weekend for hotel revenue in the company’s history…
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Macau to see hotel occupancy rate exceeding 90 pct during Grand Prix
Macau tourism authorities expressed strong confidence on Monday that the hotel occupancy rate during the upcoming Macau Grand Prix event will surpass 90 per cent…
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Major construction in Vegas ahead of Formula 1 race
The city will see $8 billion worth of projects this year, including some for the Grand Prix in November…
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Hilton Hotel Brands to Bring Back Automatic Daily Housekeeping Service - USATODAY
Hotels have been adjusting their housekeeping policies post-COVID lockdowns, with various brands shifting toward an opt-in model that provides daily housekeeping only to guests who request it - At least one operator is reversing course…
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Las Vegas’ Worst Hotel Bumps Up Prices By 1380% For Grand Prix Weekend
The high-octane lifestyle of the high-rollers - Las Vegas hotels and casinos are licking their lips at the imminent influx of eager Formula 1 fans as the travelling circus rolls into town…
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US president Joe Biden visiting Áras an Uachtaráin in April. The president stayed at the Conrad Dublin during his official visit to the capital…
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At Virtuoso, a microcosm of industry activity
The most colorful description of a company's experience during Covid was conveyed to me by Joss Kent, CEO of AndBeyond, whose safari lodge business' strategy is driven exclusively by its sustainability-related impact objectives…
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European tourism remain resilient amidst pandemic and geopolitical uncertainty
The most recent edition of the ‘European Tourism Trends & Prospects’ quarterly report from the European Travel Commission (ETC) predicts that European tourism will demonstrate resilience amidst risks on multiple fronts…
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Guest Preparation Like Never Before
For owners, managers, and employees alike, the past few years have been, in a word: unpredictable!
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WHITE LABELS ROCK THE BOAT ACROSS ASIA
There is one truism about the connection between trends and the global pandemic that could not be more accurate: COVID-19 for the most part is an accelerator towards a future that was already coming, suddenly pushed into the path of a speeding…
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Rearranging the Communications Hierarchy in the Post-Pandemic
Now that Covid is waning, it is time for us to re-examine how to use communications media to our full advantage…
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