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Cvent unveiled new AI-powered solutions within the Cvent Supplier Network (CSN), including a natural language search feature.
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 The Access Group, a $1.3bn+ business management software provider, has added global hotel and casino technology specialist SHR to its expanding AI-powered end-to-end platform for hotels.
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Where should the hospitality industry be putting its technology investment? Cloud computing? Artificial intelligence? Sunsetting legacy technology? What are the priorities and is it spending enough?
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The newly-rebranded Lighthouse (formerly OTA Insight) is keen to shine more light on data insights for hoteliers in Asia Pacific. Chief Revenue Officer, David Collier, during a recent visit to Singapore, shared that with the business experiencing…
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Are you traveling soon? Hotel USB ports offer a seemingly simple solution for you to charge your devices without the need to haul around bulky adapters or power bricks.
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 Using more robots to close labor gaps in the hospitality industry may backfire and cause more human workers to quit, according to a Washington State University study.
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AI-powered in-room tablets with WiFi detection built into the platform can identify in real time just how healthy the WiFi connection is in each room.
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A major antitrust class action lawsuit has been brought to federal court in San Francisco. The lawsuit, filed on Friday, accuses six prominent hotel operators of colluding to manipulate prices for their rooms through the use of AI-powered software…
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SevenRooms CEO Joel Montaniel speaks about how his CRM company helps restaurants redefine their relationship with customers.
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Daixin ransomware gang claims responsibility for the attack. Plus, cybersecurity experts offer some advice.
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Learn how digital tipping fosters higher wages, feedback, and talent retention in the hospitality sector.
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Hotel tech companies join forces for a globetrotting adventure of innovation, connection, and industry transformation.
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Employee training and development is very crucial in employee performance and customer satisfaction. In a previous article, I described the connection of Training & Development to Employee Motivation and Customer Loyalty…
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Guesty, a leading software platform for property management in the short-term rental (STR) and hospitality sector, has announced a Series F funding round of $130 million. The round was spearheaded by KKR, a global investment firm, with Inovia…
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Within a hotel organization’s finance and accounting departments, the importance of system integration cannot be overstated. Ensuring that all elements of the tech stack complement each other’s capabilities not only streamlines critical property…
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New research has uncovered the significant influence of air conditioning and ventilation on top-tier hospitality experiences, emphasising the vital role of air as a wellness trend gaining traction within the industry…
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Today, Track This Hotel announced the launch of its platform to help travelers manage hotel booking costs more effectively. By monitoring hotel rates after booking, the service alerts users to potential savings, offering a practical solution in a…
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Digital guest keys have come of age, overcoming many early hurdles, including technical issues, compatibility, and user adoption. Today, digital keys, accessed through a guest's smartphone, are becoming commonplace at upscale hotels and resorts and…
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