AIRBNB IS A TECH COMPANY AND MAKES NO BONES ABOUT IT
When Airbnb was in its infancy, a nascent cropping on the internet, hotel executives acknowledged its presence but were stedfast in both their ability to disregard it and, at least, feign stolidity.
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What does Fair Franchising look like in 2023?
Last April, I met with several second-generation Asian American hotel owners in Baltimore…
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ChatGPT: How Conversational Bots will be the New OTAs
A glimpse into the future of online distribution, and how hotels can leverage this trend.
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FOR MARRIOTT, A RACE TO THE BOTTOM MEANS PROFIT
Marriott International was high on its fourth-quarter numbers while promulgating its going-low strategy.
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Independent Hoteliers Seek Every Edge Against the Big Brands
Many consumers are eating up experience-led storylines in travel. That gives an opening to independent hoteliers to compete with the global hotel groups on everything from hiring to word-of-mouth marketing…
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Q&A: Why You Should Put Payments at the Heart of Your Hospitality Tech Stack
Implementing the jumble of tools and services needed to raise the bar on the guest experience can feel like untangling spaghetti…
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Major hotel franchises companies move forward with construction projects in Europe
In the year-end 2022 Europe Hotel Construction Pipeline Trend Report from Lodging Econometrics (LE), analysts report that at the close of the fourth quarter, Europe’s total construction pipeline stands at 1,711 projects/260,911 rooms…
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Eight Questions to Determine the Right VoIP Provider
Hotels and restaurants, here are 8 questions to ask to help choose the best VoIP provider for your hospitality business.
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When will Chinese tourists return? Recovery is expected to be gradual
The January reopening of outbound traffic from China was the moment hotels, tour operators and tourism boards worldwide had long been waiting for.
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10 Facts About How Different Generations Interact with Guest Reviews
Different generations interact with guest reviews differently. TrustYous latest consumer research reveals how hotels and destinations can adapt their offering for younger and older travelers.
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Groups and corporate the main focus for revenue teams in 2023
Duetto has surveyed the global hotel industry to find out what are the burning issues of the day with revenue professionals.
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Marriott property in Dubai converts humidity into drinking water for guests
The Delta Hotels by Marriott, Dubai Investment Park property has collaborated with AirOWater in an initiative to transform humidity in the air into drinking water for hotel guests.
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When reading and hearing the declarations of a certain number of elected representatives of the ecologist movement regarding their vision of the evolution of their cities, one is entitled to wonder about their perception of what exactly the tourist…
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Quick Quotes from Hyatt CIO Eben Hewitt
During HT-NEXT 2022, Hewitt participated in a firechat where he explained how CIOs get fired, Hyatt’s experimentation mindset, and more.
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Disney will cut 7,000 jobs to reduce costs
The Walt Disney Co…
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‘Sushi terrorism’ prank videos in Japan are hurting its famous conveyor belt restaurants
Sushi train restaurants have long been an iconic part of Japan’s food culture…
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Hospitality’s Rich and Powerful are Ripping Off Staff – And It’s All Legal
Paying workers less than the industry award is illegal in Australia. High-profile perpetrators have been fined, publicly shamed and forced to close up shop. In some states, they even face jail time…
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24 Indicted in $5 Million Construction Kickback and Bribery Scheme
The suspects, who were arrested in a predawn roundup, are accused of skimming money during the construction of luxury buildings and boutique hotels.
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