태그별

Ever thought about how you could make your hotel contact center work better for you? The hotel contact center plays a key role in converting first-time guests into regular guests and encouraging repeat business from existing patrons…
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While global interest in ecotourism has been growing at a rapid pace, inflation has also started to shape travel choices…
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For three-and-a-half years, Grant Romundt – co-founder of Ocean Builders – lived in a floating home in Toronto. 
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The most colorful description of a company's experience during Covid was conveyed to me by Joss Kent, CEO of AndBeyond, whose safari lodge business' strategy is driven exclusively by its sustainability-related impact objectives…
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Somebody put Baby in a corner: the remains of an upstate New York hotel that inspired the movie "Dirty Dancing" have burned down, according to the local fire department…
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Innovative grab-and-go programs are not only popular but profitable. However, there are tricks to make it successful and multiple F&B leaders chimed in with their advice and experiences.
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The metaverse can be defined as a set of virtual shared spaces that are indexed in the real world and accessible via 3D interaction…
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If you have been working in the hospitality industry in the last few years, chances are you’ve been hearing catchphrases like “stay on brand” and “that’s very on brand” more and more often.
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Tourism is on the rise. As more and more people get back to traveling, some regions are already seeing travel spending reaching pre-pandemic levels. The US is even poised to grow beyond that level and set record highs in travel spending…
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Meetings are the black hole of productivity. I’m not saying this just to be dramatic. There is plenty of evidence coming your way. Keep reading!
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Hotels are working within a world where change is at a pace never before experienced…
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Is the industry in the midst of a busier-than-ever normal of travel or a bubble that will pop? That was the question posed during a Virtuoso Travel Week press conference, held in person in Las Vegas and virtually on Monday…
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A few weeks ago, I was in New York City, crossing the Brooklyn Bridge. I felt the slightest sway, a barely perceptible give as I drove…
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The hospitality industry has gone through a transformational phase over the past three years…
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QR codes may resemble little boxes of pixelated TV fuzz, but they’re actually high-tech tools that can help streamline your business practices and potentially increase sales.
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The travel industry is always in a state of flux. New technologies emerge, consumer travel habits change, and new trends emerge…
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Do you want to become an eco-responsible restaurant but don’t know what measures to put in place without interfering with your work?
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As unpredictable as it can be at times (especially through the COVID-19 pandemic), forecasting is still an important part of running a hotel and being able to make strategic revenue management decisions…
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