Where Everybody Knows Your Name. Lessons on Guest Loyalty From a Beloved Sitcom
The American sitcom "Cheers" is ranked as one of the most popular television shows in history…
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Most interesting
IHG rolls out digital check-in at 3,000 properties in the US and Canada
Guests at over 3,000 IHG Hotels and Resorts properties in the US and Canada can now check-in using digital technology.
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Radisson Hotel Group opens first extended stay property in Western Europe
Radisson Hotel Group has opened its eighth hotel in the Dutch capital of Amsterdam, and its first extended stay property in Western Europe.
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3 ways to build business resilience for hotels & resorts
The uncertainties brought by COVID-19 were a deadly blow to both livelihoods and bottom lines, and it continues into 2021…
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New York hotels are poised to make a brand new start of it
On the heels of a tough winter, New York's embattled tourism and hospitality sectors may finally be turning the corner.
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London hotels club together to launch inaugural Hotel Week in May
A collection of some of London’s best hotels are to collaborate for a special week in May to celebrate the reopening of the capital’s hospitality sector.
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Hyatt, Radisson and Marriott brands make international debuts
Brands are debuting in new countries across the world. Here’s a look:
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Moscow's palatial Yeliseyevsky food hall closes after 120 years
Yeliseyevsky Food Emporium, an iconic food hall set in a palace in Moscow, is closing its doors after 120 years in business.
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