“A VUCA world”, “a VUCA environment”, “VUCA leadership” and even “vucability”. These seemingly insightful phrases beg the question: What is VUCA?
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Most interesting
Voice Search for the Tourism & Travel industry: All You Need to Know!
Voice search within the travel industry is one of the emerging trends that marketers, business owners and other senior figures within businesses in this area need to become aware of…
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IHG Hotels & Resorts has revealed planned openings for some of its brands in 2021. Here’s a look:
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From the rebound of key hotel performance metrics to the potential return of group demand and international travel, the U.S. hotel industry could take its first steps on a long road to recovery in 2021…
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A-Rod Among New Breed of Lenders Selectively Looking to Finance Hotel Projects
The hotel investment narrative since March is one of dried-up bank lending, and the only deals getting done are ones that were underway since well before the pandemic began.
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Excellent Customer Service? It Starts at the Top!
Are companies like Amazon and Apple setting better examples of great customer service than the hospitality industry? There has been a sharp decline in the hospitality industry in basic customer service with more reliance on technology, resulting in…
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Radisson Collection debuts in Africa
Radisson Hotel Group has added the first property under its premium Radisson Collection brand in Africa.
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Yahoo Finance’s Alexis Christoforous and Chip Rogers, President and CEO of AHLA, discuss the COVID-19 impact on the hotel industry.
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