Why Headhunters Don’t Answer Your Emails or Calls
My story starts like this: Once upon a time when I was a candidate myself but there is nothing fairy or fabulous about this real-life experience of mine.
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Seven Ways to Handle Abusive Customers (And One Way Not To)
No employee should be treated poorly by customers and I feel bad for the people who work at the airport luggage office.
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The branding decision process from the owner’s perspective
The thought process involved in the branding decision process will undoubtedly impact the long-term success of the asset…
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Travelodge opens first new-build “budget luxe” properties
Travelodge has unveiled the first two new-build hotels featuring its recently-launched “budget luxe” design concept.
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Serge Trigano, co-founder of Mama Shelter
“Life is flamboyant and sassy,” according to Serge Trigano, the co-founder of Mama Shelter. The entrepreneur is making his mark on the hospitality industry by creating a new lifestyle boutique accommodation concept…
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Personalized Prices: The Next Step in Hotels’ Online Presence?
For a long time, hotels have been educated on the benefits of personalized offers. Algorithms can not only can personalize offers but can also pricing.
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Where Choice Hotels’ Radisson Acquisition Could Supercharge Growth
Choice Hotels on Thursday offered the first in-depth details of plans for its $675 million acquisition of Radisson Hotel Group Americas. The endgame? Boost those franchise royalties.
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American Express launches Platinum Card credit card product
American Express has announced that its Platinum Card will switch from a charge card to a credit card for new customers.
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