Most interesting

Restaurants may not always be able to make waits shorter, but they can make them better for the customer. Here's how.
read more

The campaign will include television and digital advertising as well as AHLA events around the country alongside local hoteliers, economic development organizations and community groups.
read more

Employers face unprecedented challenges in 2022 trying to retain and attract well-qualified workers in the current high-demand environment for workers given the low unemployment rate and workers' low job satisfaction and high expectations…
read more

Giving it a greater presence in the upscale and core upper-midscale segments, particularly in the West Coast and Midwest of the United States, Choice Hotels International has acquired the Radisson Hotel Group Americas franchise business, operations…
read more

How many of us have read a book recommended by a friend? How many of us have watched a movie because “my cousin told me it is a must-see”? How many of us have chosen to stay at a hotel with a reputation for excellent service? Why wouldn’t we…
read more

While upselling often gets touted as a great way to boost revenue and the guest experience, its importance goes way beyond that. 
read more

Guests are now falling into one of two distinct profiles. Find out what they are and what makes these guests tick.
read more

Once a symbol of pandemic-era hospitality, the cold grab-and-go breakfast bag has fallen out of fashion, as hotels strive to not only bring back hot breakfast and buffets but also ensure their spread is better than ever…
read more