Increase your hotel’s revenue by focusing on guest experience
A positive guest experience can result in glowing online reviews, return visits, and a brand reputation that contributes to ongoing growth.
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Most interesting
French baguette given UNESCO protection
Freshly baked news: the baguette, the long, crusty loaf bread that is a delicious staple of French life, has been awarded special protected status, placing it in a culinary pantheon alongside other regional food delicacies from around the world…
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Proven Strategies to Increase Hotel Occupancy
There are a few statistics that stay top-of-mind for any hotel manager: Occupancy rate, or the percentage of rooms that are full on any given night, is one of the big ones — and with good reason.
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Hotel Employees Thankful for Panic Buttons
While verbal or physical assaults of a staff member may be rare, those on the receiving end say they are grateful that management and owners care and are prepared
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5 tips on how to become a hotel General Manager
The General Manager role at a hotel is a senior role typically reserved for someone with 15 to 20 years of experience…
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Sparking Passion For Hospitality In Gen Z
Generation Z (Gen Z) follows after the Millennials and defines individuals born between 1997-2013. Gen Zers are entering the workforce with a different set of expectations and aspirations for their careers and work-life balance…
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Guest records exposed in Sonder data breach
Short-term accommodation provider Sonder Holdings on Wednesday (23 November) confirmed some of its systems, including “certain” guest records that may include driver's licenses and passports, were exposed in a data breach…
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European Hotel Leaders Expect More Distressed Sales
What's ahead for hotel investment in Europe? A survey of more than 100 hotel leaders points to both risks and a window for opportunistic acquisitions.
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