The Lag in Food and Beverage Recovery
According to CBRE’s September 2022 Hotel Horizons® forecast for the overall U.S. lodging industry, rooms revenue per-available-room (RevPAR) will exceed 2019 annual levels in 2022…
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The Lag in Food and Beverage Recovery
According to CBRE’s September 2022 Hotel Horizons® forecast for the overall U.S. lodging industry, rooms revenue per-available-room (RevPAR) will exceed 2019 annual levels in 2022…
read more
Welcome to the Mille Club: Four Figure Luxury
Over the past year, we’ve bolted out from the gates in the aftermath of the pandemic, staying at multiple properties with daily rates in excess of 1,000 dollars, euros, or pounds as part of our consultancy work auditing luxury hotels to improve…
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How to budget and manage Customer Acquisition Cost
Hotels have probably submitted the budget for 2023 by now, most likely in the traditional format of the P&L with revenue by a few revenue sources and then an endless number of rows outlining the different cost categories…
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How an early nomad’s life shaped Steve Hafner, and how he sees talent, tech and human imagination
From references to Hugh Hefner to learning from his five daughters and how to ace media interviews, this interview with Steve Hafner, CEO and co-founder of KAYAK, covers it all…
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Parent of Trump Hotels and Resorts Found Guilty of Masterminding Tax Fraud Scheme
The Trump Organization, especially the hotels under its umbrella, have been battered in recent months, and its conviction will make the company even more toxic in the hospitality industry.
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Year end travel report – Top 10 festive trends and soaring booking confidence
With the big festive getaway about to begin, new bookings insights revealed by Sabre show improving travel confidence and the emerging festive destinations of choice for global travelers.
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Humanize the Employee Experience to Prevent Burnout in Hotel Workers
New research by leading HCM Provider, Ceridian, shows that burnout rates continue to run high among supermarket and hotel industry employees, with 20% workers analyzed experiencing burnout this year and last…
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Climate change and political unrest among the top risks in 2023
The impact of climate change, the ongoing energy crisis and increased political “polarisation” across the world are among the top risks that businesses face in 2023, according to security specialist Healix International…
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