ChatGPT means radically improved travel sales conversion
When we launched Travelocity in 1996, it had state-of-the-art design and, along with Expedia and others, it created the largest category of e-commerce.
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ChatGPT means radically improved travel sales conversion
When we launched Travelocity in 1996, it had state-of-the-art design and, along with Expedia and others, it created the largest category of e-commerce.
read more
All-inclusive resorts go ... small?
Traditionally, a major selling point for most all-inclusive resorts has been their sheer size. The higher the number of restaurants and bars, the better. The more pools, the better…
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GOOGLE REDESIGNS HOTEL BROWSING ON MOBILE
Google is gearing up for the summer travel season. The company on Monday announced new tools to help travelers save money on their flights with a price guarantee, browse hotels more easily and stay organized as they search for that ideal getaway…
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How hotels are redefining the concept of ‘work from anywhere’ with co-working spaces and amenities
As the world adapts to the pandemic-induced changes in the work environment, digital transformation in hotels is becoming increasingly important. “Work from anywhere” has become a new normal, but remote work can be unstimulating and isolating…
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Hotel 'Broker' versus Trusted Advisor
When I first started out in hotel brokerage back in the late 1980s, the market was unsophisticated and had not adopted the fiduciary focus that was required to establish trust.
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Members of the FBI and the US Army Special Operations Command who were conducting a training exercise in downtown Boston raided the wrong hotel room and detained the person inside before realizing their mistake, the FBI said in a statement to CNN…
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The fundamentals of success in hospitality with Evgeny Kuzin
Evgeny Kuzin moved to Dubai when he was 21 years with a dream of building an empire from the ground up…
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EV Charging: The Future’s Must-Have Hotel Amenity
The U.S. charging network is 460k chargers short of meeting demand for EV drivers in coming years. Hotels could help fill that demand.
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