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American Express has announced that its Platinum Card will switch from a charge card to a credit card for new customers.
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In a world of melting marketing budget and branding overdose, growth hacking can help hotels to fast track their business without shrinking their margins.
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Hotels offer travelers fun and spontaneous ways to relax after a long trip. The hospitality industry has continued to evolve with services ranging from economy to executive.
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Eighteen organizations committed to advancing women in hospitality industry leadership have joined forces to maximize their efforts through collaboration and partnership…
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There’s an open secret amongst hoteliers: They love the ‘B’ in F&B. The ‘F’? Well, there’s another word that starts with an F they often used to describe it. That’s because making money on food can be a difficult proposition for some…
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Whether it’s a beautiful beach, local landmark, or a stunning landscape, travel is primarily a visual experience, so all hotels should be using dazzling visual content to engage their audiences effectively…
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Summer 2022 is here, and everyone is eager to enjoy the full experience of the season, which is excellent news for recovering hotels worldwide…
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If Nike can sell a pair of virtual shoes for $186,000, what will people pay for an NFT that grants them exclusive digital and physical perks at your hotel?
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Call Erik Warner the conscience of the hotel business…
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This current travel surge in the post-pandemic era won’t last forever. And yet, TripAdvisor is written in permanent ink…
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Millennials think they invented experiential, lifestyle brands. But Margaritaville CEO John Cohlan was perfecting these ideas before many of today's hotel execs had sipped their first margaritas…
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French railway aficionado Arthur Mettetal was watching a video on YouTube when some parked train carriages in the corner of the frame caught his eye.
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In an age of specialization, Homi Vazifdar is one of the few remaining hotel generalists…
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Home to the world's tallest building and the world's deepest pool, Dubai is a hub for the spectacular -- from its architecture all the way down to its food…
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The hotel industry’s recovery after the pandemic has largely been driven by leisure travel. This season, hotels are experiencing a surge in occupancy for leisure travel. However, business travel is yet to make a full comeback post-pandemic…
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How many of us have read a book recommended by a friend? How many of us have watched a movie because “my cousin told me it is a must-see”? How many of us have chosen to stay at a hotel with a reputation for excellent service? Why wouldn’t we…
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They are TikTokers who Snapchat and pegged to be the first immersed users of Metaverse. How well are you placed to attract Gen Zer to your hotel?
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Industry veterans David Kong, Rachel Humphrey and Lan Elliott are the principals of newly launched DEI Advisors, a non-profit organization dedicated to empowering women and other minority groups to achieve their career aspirations…
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Tripscout is launching a hotel booking platform that co-founder and CEO Konrad Waliszewski says will offer private rates at discounts of up to 75% below the best publicly available rates.
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For entrepreneur Jordan Bem, a mismatch between room supply and offseason demand in the highly seasonal destination of Montauk, N.Y., turned out to be the catalyst for a new hospitality concept.
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BWH Hotel Group has emerged from the pandemic with a strong balance sheet, while also providing relief worth millions of dollars to their member hoteliers, according to President and CEO Larry Cuculic…
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Amid the cacophony from the social networks and other media, the word VEGAN is becoming more and more talked about…
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Travel recovery is getting started, but to keep the gravy train going hotels must look not only at what the post-pandemic guest wants but also the customer two years, five years and a decade from now…
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Gas prices are rising at an alarming amount. And, our industry is noticing the booking window getting shorter and shorter due to travelers’ last-minute decision to get in the car and travel.
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