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Implementing the jumble of tools and services needed to raise the bar on the guest experience can feel like untangling spaghetti…
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Duetto has surveyed the global hotel industry to find out what are the burning issues of the day with revenue professionals.
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During HT-NEXT 2022, Hewitt participated in a firechat where he explained how CIOs get fired, Hyatt’s experimentation mindset, and more.
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Sushi train restaurants have long been an iconic part of Japan’s food culture…
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A HOTEL employee has revealed the room charge that guests always complain about but it'll never get scrapped.
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In the largest single hotel transaction in nearly four years, The Diplomat Beach Resort in Hallandale, Florida is being sold to Honolulu-based Trinity Investments and Credit Suisse Asset Management for $835 million…
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Through its partnership with m3connect, AccorInvest has used the cloud to enhance the sustainability, efficiency and resilience of its hotel portfolio
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One of the oldest distribution platforms, a GDS is a middleman that connects your hotel to travel agents looking for the right accommodation for their clients…
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The word “expenses” needs to be defined and refined for this article…
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It’s everyone’s worst nightmare in the world of business, where the fire alarms and smoke detectors start to blare and it isn’t a scheduled or mandated drill…
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Independently owned lifestyle hotels lack resources to battle against the global conglomerates with their streamlined loyalty machines. But Springboard thinks it can boost quirky properties by revamping the playbook for third-party hotel management…
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The last several months have seen a handful of fashion-forward brands entering the hotel space, from island-inspired clothing brand Tommy Bahama, which is on track to debut a Southern California resort later this year, to fashion and beauty…
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PhocusWright recently reported that 45% of Short-Term Rentals (STR) users compare rentals with hotels.
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Hoteliers managed to maintain pricing discipline in 2022, a practice that has long eluded the industry.
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This guide will show you what hotel management companies are, what they do – and give you a list of the biggest hotel management companies today. (My team and I reviewed each company to give you the latest stats for 2023.)…
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While many believe Black Friday is the best time for a Flash Sale on hotel rooms, there is an even better time. This not-so-secret, secret, takes place during the first two weeks of January.
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Highgate Hotels, which has more than 500 owned or managed properties globally, but not a true brand, has one now. 
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According to CBRE’s September 2022 Hotel Horizons® forecast for the overall U.S. lodging industry, rooms revenue per-available-room (RevPAR) will exceed 2019 annual levels in 2022…
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Hotels have probably submitted the budget for 2023 by now, most likely in the traditional format of the P&L with revenue by a few revenue sources and then an endless number of rows outlining the different cost categories…
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From references to Hugh Hefner to learning from his five daughters and how to ace media interviews, this interview with Steve Hafner, CEO and co-founder of KAYAK, covers it all…
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The impact of climate change, the ongoing energy crisis and increased political “polarisation” across the world are among the top risks that businesses face in 2023, according to security specialist Healix International…
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There are a few statistics that stay top-of-mind for any hotel manager: Occupancy rate, or the percentage of rooms that are full on any given night, is one of the big ones — and with good reason.
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IHG Hotels and Resorts has signed a long-term commercial agreement with Iberostar for resorts and all-inclusive hotels.
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It’s been long accepted that a hotel’s ebbing low-season revenue is just another one of the industry’s unpleasant realities. No matter how large or small the property is, every hotel owner has struggled with managing the slower season…
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