Eurostar begins SmartCheck contactless travel trial
Eurostar has launched its contactless travel trial, allowing customers to complete ticket and passport checks at home, before using biometric face scanners to verify their identity at St Pancras International station…
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The rise of the hotel snack wars
Not long ago, the only snacks available in a hotel were inside a vending machine…
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Hotels Must Embrace Remote Work
After my last pandemic-focused article, my inbox was flooded with queries about remote work. I had urged hotels to embrace remote work and stop putting geographical restrictions on hiring the best talent…
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What to look for in a hotel revenue manager
Following the events of the past two years, it’s easy to see that hospitality is transitioning into a new era. Guest preferences are changing, and technology is giving operators more room to run hotels their way…
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A Guide to Leveraging TikTok Influencers for Hospitality Marketing
Before partnering with an influencer, check out these four important pieces of advice to help ensure your brand provides viewers with an authentic experience and in turn receives excellent ROI.
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Travel is back, but Omicron could change everything
Just when US airlines thought they were on the verge of profitability again, along came the Omicron variant to put those hopes in doubt.
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Pay Is Only Part of the Hotel Labor Problem, Executives Say
While U.S. hotel demand has been on a recovery path for most of the year, hoteliers continue to struggle with having too many open jobs to properly service that demand.
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As they look forward to ten years of twenty2degrees Design Partnership with a slew of hospitality projects designed under their leadership, Nick Stoupas and Joe Stella took time out of their schedule to tell Sophie Harper how two Aussies came to the…
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