HILTON F&B LEADER DISCUSSES BREAKFAST TRENDS
Hotel trends come and go, but one thing that always seems to endure, in one form or another, is breakfast.
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Most interesting
Europe’s Hotels Risk Lights Out in Energy Crisis Spawned by Ukraine War
European natural gas prices are roughly ten times higher than a year ago. Hotel owners may struggle to pass on to guests added costs for heat and lights, given that they've already been charging higher than average rates…
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4 different ways to make tipping fair in your hotel
For most hotel staff, tipping is one of the best ways to supplement what is often a minimum wage income…
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Going Long for Hotel Longevity Part III: Sleeping on a Pile of Profits
What hotels don’t promote a good night’s sleep nowadays? While the offerings have gone from the erstwhile novel introduction of Westin’s Heavenly Beds to today’s perfunctory pillow concierge, hotels have yet to fully tap this well…
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Concord Hospitality Gets Creative with Employee Recruitment, Retention Strategies
From refugees to retirees, Chief Human Resource Officer Debra Punke shares how Concord Hospitality is doing its best to combat the current hospitality labor shortage.
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Hotels Stick to Upbeat Forecasts Even With Concerns Over Cooling Demand
They say smart people can hold two opposing ideas in their minds and still function. So hotel executives must be geniuses, as they watch bookings stay strong while economic worries rise.
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The next-gen revenue management KPIs hoteliers should be tracking
Key performance indicators, better known as KPIs, are touchstones used to measure progress toward the desired outcome.
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DO’s and DON’Ts of Hotel Technology in 2022
As the world emerges from COVID lockdown and adopts contactless as a norm, marketing teams place greater dependency on social media, and technology is used to help provide customer service while at the same time, compensating for the shortage of…
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