Every quarter as part of our ongoing The State of the American Traveler study, we take a deeper dive into topics and trends of critical importance to the travel, tourism and hospitality industry, in collaboration with our friends at Miles…
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Five ways pre-stay communications help labor productivity
Guest expectations were put through the ringer this past summer…
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Building a Pet-Friendly Experience: 4 Key Things We Learned from Guest Reviews
More pet owners are looking for ways to share their traveling experience with their furry friends, so what do guests like or dislike when it comes to a pet-friendly hotel experience? Explore our selection of guest reviews…
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AIMBRIDGE EMEA REPLACES VENERABLE INTERSTATE BRAND
After spending many years as one of the most well-known global third-party management companies, the Interstate Hotels & Resorts brand is being retired by its parent company, Aimbridge Hospitality, and being replaced with the Aimbridge EMEA moniker…
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5 Reasons Why Employee Safety Devices Are a Must-Have Budget Item for 2023
Hoteliers are knee deep preparing 2023 budgets, but until the hospitality industry is back in full swing, many will be looking for ways to short-cut spending…
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Managing Hotels Through High Inflation
A game of maximising revenues and controlling costs, hears HVS seminar.
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Hotel Leaders: Don't Let Conflict Derail the Creative Process
Conflict has such a negative connotation that I prefer to call it the “creative process.” Constructive debate and discussion are at the root of all truly impactful change…
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Hotel brings the best of N.Y.’s dining scene to the guestroom
Move over farm to fork; the next thing in hotel dining is “restaurant to room.” At least it is at the Four Seasons Hotel New York Downtown, which coined the term as part of a program it launched this summer, the Restaurant-in-Room Chef Series, which…
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