As restrictions on travel begin to ease globally, destinations around the world are focusing on growing domestic tourism, with many offering incentives to encourage people to explore their own countries…
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As restrictions on travel begin to ease globally, destinations around the world are focusing on growing domestic tourism, with many offering incentives to encourage people to explore their own countries…
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An inside look at revenue management from a CCO’s perspective
I had the pleasure of speaking with Kym Kapadia, chief commercial officer and head of hotels for Aprirose Real Estate Investment…
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Accor Just Restructured the Company in the Middle of a Pandemic: Why Now?
A corporate reorganization at Accor pushes some power away from corporate headquarters and leaves the Paris-based hotel company without four of its top executives, according to an internal memo sent this week by the company’s CEO Sebastien Bazin…
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Maldives resort launches $23,250 luxury remote working package
A desk with an ocean view, a "dedicated" personal assistant, non-stop refreshments and a complimentary laundry service.
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Rented penguins and $300,000 dinners: The wildest holiday requests from the super rich
Holiday planning for the super rich: Ultra rich travelers can afford to go anywhere and do anything, but often rely on teams of highly skilled, adaptive and creative travel experts to make it happen…
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Canadian airline WestJet canceled a flight just before takeoff on Tuesday, saying a family refused to comply with "multiple requests" to make their child wear a face mask.
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The tourists are leaving Italy. Now catastrophe looms
For all too brief a time, the Italian summer offered a glimmer of hope. After emerging from what was in early 2020, one of the world's harshest coronavirus lockdowns, Italy managed to dust itself down in time to welcome visitors…
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Arne Sorenson, Marriott: A CEO’s Love Letter to Travel
As the final weeks of summer in the Northern Hemisphere race to a close, I can’t help but think of a travel season coming to an end with far too little travel having occurred…
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Hoteliers plan for a budget season unlike any other
With even less certainty about future performance than normal, hoteliers are changing how they prepare a budget as they get ready for 2021.
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Larry Mogelonsky: To upsell or not to upsell a COVID amenity
Hoteliers might be able to upsell pandemic-related services as add-ons to position hotels in an attractive light and at lower prices while maintaining healthy margins above costs.
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What employers can do about employees' social media posts
In times of crisis, people often turn to social media to express their displeasure. Unfortunately, some of these posts are inflammatory, derogatory, offensive or racist…
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Ikos Resorts to open first Spanish property
Greek brand Ikos Resorts is to open its first property in Spain next year. Ikos Andalusia had been scheduled to open in May, but this was delayed until September, and now until April 2021 due to the Covid-19 pandemic…
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Real Time Pricing: Why It's Like F1 For Revenue Managers
The hotel next door is pricing their rooms faster than you and it’s eating your profits without you ever even noticing. Faster yield management software and real time pricing is like a secret weapon for revenue managers…
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The Future of Revenue Management in a Post-COVID-19 World
The emergence of COVID-19 has turned everyone’s expectations on their heads. Revenue managers, hotel owners and operators who previously expected steady or growing demand for 2020 have a much less predictable future ahead of them now…
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5 steps to improve your hotel home page
Your home page is for your hotel what a movie trailer is for a summer blockbuster. It’s your chance to grab your visitor’s attention and draw them in. Let’s look at five easy steps to get that done.
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Revenue Management in a Crisis or Economic Downturn
The unofficial definition of Revenue Management used by insiders is ‘the art of turning away business’…
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Booking Holdings Is Holding Its Own Amidst the Wreckage But Then There’s Google
The Skift Health Score ranked Booking Holdings as the overall leader in August among 100 public travel companies but the entire travel industry faces grave uncertainties…
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Can travel become less dependent on Google in a post-pandemic world?
Little more than six months ago, the one topic that kept travel executives awake at night was Google increasingly siphoning off industry profits by moving deeper and deeper into the travelers’ user funnel…
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