Marriott International fined £18.4 million for data breach
The Information Commissioner’s Office (ICO) has issued a fine of £18.4 million to Marriott International, for “failing to keep millions of customers’ personal data secure”.
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Marriott International fined £18.4 million for data breach
The Information Commissioner’s Office (ICO) has issued a fine of £18.4 million to Marriott International, for “failing to keep millions of customers’ personal data secure”.
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ACI: Almost 200 European airports face insolvency in coming months
Airports Council International has issued a stark warning on the future of European airports, as new data shows a loss of nearly 1.3 billion passengers at European airports since January. ACI Europe said that an estimated 193 airports face…
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How the pandemic has changed the OTA-indie relationship
Independent hotel operators shared insights into how they’re working with online travel agencies…
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Back Light: 4 Hospitality Trends Shaping the Meetings Industry
Editor’s Note: As part of Back Light, a series of articles sharing illuminating insider observations, we asked Andrew Moffett to walk us through his career transition and his vision for the future.
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53 Proven Hotel Marketing Ideas & Examples to Win More Events & Group Business
Because the digital marketing landscape shifts so rapidly, it’s important that your hotel is using the best marketing ideas to drive new business.
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3 Pace Report Metrics That Will Reveal Hidden Revenue
For many hotels, the time-honored Pace Report forms the heart and soul of their RM analysis. Pace Reports are usually designed to give the reader a quick snapshot of future rooms revenue versus the previous year…
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Hotel Lead Management: 4 Ways to Increase Leads
To maximize revenue at your property, a hotel lead management strategy is essential. We all know that when hospitality is booming, working in hotel sales is a blast…
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Optimize Your Weekly Revenue Strategy Meeting
As revenue managers, we eat sleep and breathe reports, channels, daily rates, pace, etc – but are we articulating the importance of these items to other teams within our organization?
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Kempinski Hotels and Swiss Education Group announce new partnership
A partnership between luxury hotel group Kempinski Hotels and Swiss Education Group was officially signed yesterday in a ceremony hosted on the Culinary Arts Academy Switzerland campus in Le Bouveret.
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New Radisson Individuals brand launches
Radisson Hotel Group has launched a new conversion brand aimed at encouraging independent hotels and local, regional chains to join the group’s platform.
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How to keep your direct guests and steer the traveler booking motivations away from the OTAs?
A recent study conducted by Expedia Group claimed travelers are 57 percent more likely to book a hotel via an OTA than before the pandemic, as a result of emerging traveler booking motivations such as: To get the best nightly rate (69 percent), To…
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10 new creative room types to boost revenue
Hotel marketing has always been a blend of creativity and data. There’s equal parts of data-driven revenue management, copywriting and consumer psychology…
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Castelfalfi resort takes top-to-bottom local approach
“The key to success right now is local — local history, local food,” says Isidoro Di Franco, general manager of Toscana Resort Castelfalfi, 70 minutes’ drive southwest of Florence, Italy.
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Here are our winter marketing recommendations for your hotel
It’s not going to be a typical winter, by any means…
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How hotels are reworking outdoor spaces to meet demand
To accommodate guests’ increased desire for outdoor spaces, hoteliers are investing in extra seating options for individuals and groups as well as boosting internet connectivity for a seamless indoor-outdoor transition…
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Expedia Study Reveals Increasing Importance of OTA Travelers in Economic Recovery
A new Expedia Group study, in partnership with research firm BVA BDRC, examines the contributions of online travel agencies (OTAs) to the US travel and tourism sector, the spending patterns of OTA travelers and the role of OTAs in the hotel booking…
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Eastern Europe development on conversions growth spurt
Hotel-chain development teams are busier than ever despite the pandemic devastating demand, as independents and small networks rush to seek the comfort of scale, loyalty and other brand benefits…
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Universal Music Group launches Umusic Hotels brand
Universal Music Group has partnered with investment group Dakia U-Ventures to launch new “music-based experiential” hotel brand Umusic Hotels.
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