유형별

Which upselling offers work best? And how much ancillary revenue can I expect to make with upselling at my hotel?
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A groundbreaking submersible has welcomed passengers on its first ever public dives in a hugely significant move for submarine tourism.
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Previously, we tied together how employee culture and the employee links in the service profit chain.  The total employee experience drives customer satisfaction, loyalty, and business bottom profitability…
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Signing up a hotel operator can be a daunting task to some, while others consider it almost trivial. We believe a careful evaluation is in order to find the best match.
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Tripscout is launching a hotel booking platform that co-founder and CEO Konrad Waliszewski says will offer private rates at discounts of up to 75% below the best publicly available rates.
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A focus piece that resumes the challenges of independent hotels in their CSR journey…
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Aren’t digital signs used mostly in retail? Aren’t they more commonly seen at events and such? Isn’t it only cinemas that use digital signs around their entrances? In truth, digital signs are used in all those circumstances, but they are also…
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There are a variety of important steps hoteliers can take to reach carbon net-zero targets. Learn what they are in this Q&A with Andre Marino of Schneider Electric.
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For entrepreneur Jordan Bem, a mismatch between room supply and offseason demand in the highly seasonal destination of Montauk, N.Y., turned out to be the catalyst for a new hospitality concept.
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THE startup he founded was acquired by Booking Holdings and now he’s the CEO-in-waiting of Agoda, waiting to step into the role on July 1. How did he get from founder to employee to CEO?
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BWH Hotel Group has emerged from the pandemic with a strong balance sheet, while also providing relief worth millions of dollars to their member hoteliers, according to President and CEO Larry Cuculic…
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Stagflation, or a mix of slow growth and high prices, would be an unfamiliar crisis. Even the shrewdest hotel executives and investors would need to be on guard.
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Though luxury hotels are typically the first segment to feel the sting of calamity, they, on average, have a sharper recovery compared to other segments.
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It seems the new normal in hotels is smaller sales teams and the battle cry from these teams is “We are too busy to sell.” RFPs are rolling in again and all they can hope to do is to keep up with them—one at a time…
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Amid the cacophony from the social networks and other media, the word VEGAN is becoming more and more talked about…
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The ever-evolving state of the restaurant industry has made restaurant management as relevant as it is challenging. Ralph Nader, CEO of Amber Consulting, unpacks this topical issue.
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Travel recovery is getting started, but to keep the gravy train going hotels must look not only at what the post-pandemic guest wants but also the customer two years, five years and a decade from now…
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There’s no way you can avoid the topic of inflation if you’re reading or watching the news. With COVID-19, and now the Russian-Ukrainian conflict, we witnessed a massive increase in the costs of products and services…
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