Dehumanizing Hospitality: The Automation Paradox in Our Industry
A recent American Hotel & Lodging Association Foundation survey found that 97% of hotels are experiencing staffing shortages.
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Dehumanizing Hospitality: The Automation Paradox in Our Industry
A recent American Hotel & Lodging Association Foundation survey found that 97% of hotels are experiencing staffing shortages.
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Why your hotel needs a sleep program
It’s likely part of every hotel organization’s reason of being to provide guests a welcome place while traveling where they can get a good night’s sleep to feel refreshed for the road ahead…
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TRAVEL IS TODAY’S ULTIMATE LUXURY, GOOGLE IDENTIFIES FOUR NEW TRAVELLER ARCHETYPES
TRAVEL has become the ultimate luxury in today’s world, declared Hermione Joye, Sector Lead, Travel, APAC for Google, as she shared the latest findings from a Google and Kantar study at WiT Singapore 2022 last week…
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Hotels are busy; ask anyone. Demand is almost back to 2019 levels. However, for most hotels, staffing remains an issue. This means, most hotels are operating with an all-hands-on-deck mentality…
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On-Demand Pay: The Edge Your Hiring Process Needs
If Walmart and PayPal are already using this strategy to recruit new hires, why aren’t you?
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TripBam sees global hotel rates level off
Global hotel rates have declined since early June as slower demand from leisure travellers helped bring down corporate prices, particularly in “primary markets that entertain a strong mix of business and leisure travel," according to a new report…
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Data Migrations in Hospitality: To Migrate or Not to Migrate, That is the Question
Spoiler alert: if you are looking for a quick answer to this Shakespearean-like question, you will not find it. As a matter of fact, you are probably going to walk away from this post with more questions than answers. But this is to be expected…
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Hotels Still Face Wide Gap Between Job Growth and Openings
Although hotels recorded job growth in September, the tepid increase served as further validation of the industry's pessimism about solving its labor shortage anytime soon.
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Gift shops, guests, and gratitude: What you need to sell at your hotel
As a hotel manager, it’s likely that you’ve thought of virtually everything when it comes to ensuring the ultimate guest experience at your property…
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Before March 2020, hotel operations varied hugely. The sector was on a high…
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Going on a vacation might seem like a rather unconventional way to try to improve your sleep habits.
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BIGGER IS ONLY BETTER WITH TRAINING WHEELS ON
In a perfect world, increasing size and scale should lead to operating efficiencies, improved profit margins, a strong growth trajectory (both per unit and in the number of units), career opportunities for employees, and competitive prices and…
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Every quarter as part of our ongoing The State of the American Traveler study, we take a deeper dive into topics and trends of critical importance to the travel, tourism and hospitality industry, in collaboration with our friends at Miles…
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Five ways pre-stay communications help labor productivity
Guest expectations were put through the ringer this past summer…
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Building a Pet-Friendly Experience: 4 Key Things We Learned from Guest Reviews
More pet owners are looking for ways to share their traveling experience with their furry friends, so what do guests like or dislike when it comes to a pet-friendly hotel experience? Explore our selection of guest reviews…
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AIMBRIDGE EMEA REPLACES VENERABLE INTERSTATE BRAND
After spending many years as one of the most well-known global third-party management companies, the Interstate Hotels & Resorts brand is being retired by its parent company, Aimbridge Hospitality, and being replaced with the Aimbridge EMEA moniker…
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5 Reasons Why Employee Safety Devices Are a Must-Have Budget Item for 2023
Hoteliers are knee deep preparing 2023 budgets, but until the hospitality industry is back in full swing, many will be looking for ways to short-cut spending…
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Managing Hotels Through High Inflation
A game of maximising revenues and controlling costs, hears HVS seminar.
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