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More than three-quarters of surveyed hotels are experiencing a staffing shortage, and hotels are increasing pay, benefits, and perks to recruit and retain employees, according to a May survey of hoteliers conducted by the American Hotel & Lodging…
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Stellar customer service, exquisite facilities, and well-stocked amenities are the hallmarks of the hotel industry. Guests and patrons expect hospitality when paying for these services, whether for vacation, business, or other purposes…
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Virgin Hotels Las Vegas’ latest contract proposal for employees is “unacceptable for workers,” Culinary Union Secretary-Treasurer Ted Pappageorge said Thursday.
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Hyatt since introducing its RiseHY program in 2018, more than 5,700 Opportunity Youth (those from under-resourced communities, between the ages of 16 and 24) have joined Hyatt or a Hyatt hotel. This marks a significant step toward Hyatt’s global…
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This series explores topics surrounding women who began their careers in Japan following the implementation of equal opportunities employment legislation in the mid-1980s. With many now reaching the age of retirement, it is hoped their stories can…
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The Foundation will concentrate on tackling the sector’s employment challenges by focusing on two levers of action: offering scholarships for hospitality education to talented individuals from disadvantaged backgrounds, and advocating for careers…
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Pub and hotel company Whitbread will cut 1,500 jobs as it restructures its business. The company said it would close more than 200 branded restaurants, which include Brewers Fayre and Beefeater, and expand its hotel business…
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The U.S. hotel industry notched a big win in the latest jobs data: The American hospitality and leisure sector — which includes restaurants and hotels— is back to pre-coronavirus pandemic levels.
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The decades-old Seagate Hotel & Spa and an affiliated beach club are laying off 69 employees as the two locations prepare for a “major remodeling” at both sites, according to a filing by the properties’ management with the state of Florida…
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IIHM Institute of Hospitality Skills (IIHS), India's largest training centre affiliated with the Tourism and Hospitality Skill Council (THSC), proudly announces the grand opening of its state-of-the-art facility in Udaipur today…
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Nearly two thirds of hospitality staff are not paid extra for working additional hours, according to a new survey.
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In fall 2021, the Ace Hotel in Pittsburgh’s East Liberty neighborhood reopened after being forced to close during the COVID-19 pandemic. Only thing was, it no longer was the Ace Hotel. Now called The Maverick by Kasa, the hotel’s owner decided to…
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The hospitality education system is facing a crisis. Due to a significant and growing disconnect between what the industry needs and what educational institutions are providing in terms of educating and training…
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As the needs of the workforce evolve, here are three practical things employers should be doing to attract the right people and hit their staffing goals.
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In the recently released HSMAI Foundation Special Report: The State of Hotel Sales, Marketing, and Revenue Optimization Talent 2023-2024, the second trend investigates how the gig economy and fractional staffing models are changing talent…
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Kevin Carey, the Interim President & CEO of the American Hotel & Lodging Association (AHLA), made a statement following the decision by the U.S…
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As a dynamic player in the hospitality industry, Roseate Hotels & Resorts has continuously demonstrated its commitment to the growth and development of its human capital. In line with this, is the establishment of the Roseate Learning Centre, a…
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SDSU Imperial Valley’s Professional Skills Development Center developed a custom English learning program tailored to Bartell Hotels employees.
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