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Personalization viewed as a key driver of commercial value for hoteliers, as 85% of hoteliers feel it could help deliver in excess of 5% in incremental revenue
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Abode Worldwide, a specialist public relations agency in the hospitality and living sectors, has announced three key hires as it seeks to execute its ambitious growth plan.
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AI-powered tablets can enable housekeepers to fill service requests, update room status, pinpoint their location in an emergency and more via voice command in multiple languages.
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In fall 2021, the Ace Hotel in Pittsburgh’s East Liberty neighborhood reopened after being forced to close during the COVID-19 pandemic. Only thing was, it no longer was the Ace Hotel. Now called The Maverick by Kasa, the hotel’s owner decided to…
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It’s been a choppy ride for the hospitality industry from the onset of the COVID-19 pandemic to the present. While most markets have regained a positive footing, there are several key changes. 
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DOMA Group, the Canberra development company that influenced the capital’s hospitality landscape when it opened its game-changing Hotel Realm, is setting its sights nationally – Little Nationally in fact…
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Workday's Keith Pickens looks at the findings from two surveys exploring the challenges faced by business leaders in the hospitality and retail industries - and how customers have addressed them by unlocking data insights…
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Within the framework of FITUR, the international tourism fair that took place recently in Madrid, a round table discussion entitled “Artificial Intelligence in hotel marketing: real use cases” was co-organised by BEONx and Hotelverse…
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Guest experience platform Duve announced Monday the acquisition of hotel technology company Easyway in a move designed to boost artificial intelligence-driven guest experience management for hotels and vacation rentals worldwide. Terms of the deal…
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VDA Telkonet's Tech Report 2024 traces the direction of tomorrow's hotels towards the well-being of the entire hotel ecosystem and announces the pilot project applying neuroscientific monitoring to the hospitality sector…
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Voice-controlled technologies are everywhere in everyday life. Over one-third of Americans now own a smart speaker, like an Amazon Alexa or Google Home, and 7 out of 10 say they use it at least daily…
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THE U.S. HOSPITALITY industry is set to harness AI to reshape the “typical” guest experience, according to hotel revenue management software and services provider IDeaS…
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Indian travel tech firm RateGain, which is publicly traded, raised $72 million for investments and acquisitions to “build an AI-powered integrated tech stack” to power its travel and hospitality clients, the company said…
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Traditional short-term rentals often don't work well for the digital nomad who also wants to socialize. Outsite is trying to fill that gap…
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As IT strategies have evolved amid the digital transformation, an era of generative AI is emerging that is changing the way hotels serve guests…
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The hotel multinational’s multicloud architecture delivers innovative digital services to thousands of franchises and their guests, with an eye toward improving both customer experience and the bottom line…
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The prestigious Marina Bay Sands (MBS) resort complex in Singapore has become the latest major hospitality operation to fall victim to cyber criminals after a serious breach of its Sands LifeStyle loyalty programme, which has seen the data of…
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As of now, Baby Boomers are still the biggest spenders in tourism. However, Gen Z is catching up and will continue to do so as they start or advance in their career…
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