Almost every hotel or resort customer reads guest reviews
New research from Accor in Europe examines the growing importance of guest reviews and ratings when booking a hotel stay.
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Almost every hotel or resort customer reads guest reviews
New research from Accor in Europe examines the growing importance of guest reviews and ratings when booking a hotel stay.
read more
Novotel announces ocean protection partnership with WWF
Novotel, Accor’s founding brand, today announced the launch of an international partnership with WWF (World Wide Fund for Nature) that will see Novotel champion the protection and restoration of the ocean through science-based action and…
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Lodging company chiefs agree: India is the next big play
Hotel company CEOs are some of the most pollyannaish folk in business. The biggest cheerleaders of travel and hospitality have a duty to tell it like they think it is—even if it’s not. Leave the honesty to the hotel developers and lenders…
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Raffles London at the OWO Comes to Life
The transformation of the Grade II-listed Old War Office (OWO) in Whitehall—London’s political hub located adjacent to Buckingham Palace—into Raffles Hotels & Resorts’ first UK property was a daunting challenge…
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The Foundation will concentrate on tackling the sector’s employment challenges by focusing on two levers of action: offering scholarships for hospitality education to talented individuals from disadvantaged backgrounds, and advocating for careers…
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Accor Nears Deal to Buy Luxury Hotel Brand Habitas
Accor SA is in advanced talks to acquire luxury hotel brand Habitas, which traces its roots to camps at the Burning Man festival in the Nevada desert, according to people with knowledge of the matter.
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Lucrum Capital looks to sell Killiney hotel site for S$195 million
PRIVATE equity firm Lucrum Capital has put a freehold boutique hotel under construction at Killiney Road up for sale at S$195 million.
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Hotel check-in terminal bug spews out access codes for guest rooms
A self-service check-in terminal used in a German Ibis budget hotel was found leaking hotel room keycodes, and the researcher behind the discovery claims the issue could potentially affect hotels around Europe…
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Egypt and the Big 5 Dominate Hotel Development in Africa
When it comes to hotel development across Africa in 2024, just five words tell the story, “Egypt and the Big 5”. In this context, “the Big 5” does not refer to Africa’s major wildlife attractions, (lion, leopard, rhinoceros, elephant and buffalo)…
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Alex Schellenberger joins Mandarin Oriental to head up brand strategy
Mandarin Oriental recently announced the appointment of Alex Schellenberger as Senior Vice President, Brand, to support the strategy of strengthening the brand's presence and increasing its desirability as a luxury hotel brand…
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Accor, Marriott, and Hyatt Set New Benchmarks in Booming Apartment Hotel Market
As per HTF Market Intelligence, the market for Global Apartment Hotel during the forecast period 2024-2030 will see a CAGR of 22.5%. The recent Released Apartment Hotel Market Research evaluates the growth potential of the coming days in terms of…
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ALL – Accor Live Limitless recognised as “best overall loyalty program” in Asia Pacific
Accor, the largest hotel operator in Australia and New Zealand, proudly announces that its lifestyle loyalty programme, ALL – Accor Live Limitless, has been awarded top honours in two categories at the 2023/2024 Asia Pacific Loyalty Awards, held…
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ACCOR’S MAUD BAILLY ON HOW AI CAN ENHANCE THE LUXURY HOTEL EXPERIENCE
Maud Bailly joined Accor in 2017 as chief digital officer, in charge of the French hospitality company’s information systems, hotel and guest systems, digital products, data and global sales. In late 2020, she became CEO for the company’s businesses…
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Accor’s New Chief Strategist Seeks Luxury Growth Beyond Hotels
Gilda Perez-Alvarado surprised some hotel industry vets when she joined Accor last October, becoming its chief strategy officer. She switched from being the Global CEO of hotel broker JLL…
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Accor CEO: 'I Was Wrong' on Predicted Corp. Travel Cuts
Two years ago, Accor Group chairman and CEO Sébastien Bazin joined the pandemic-era chorus of executives who predicted corporate travel would never fully recover to 2019 levels, thanks to the growing acceptance of remote conferencing tools…
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Cambodian Prime Minister Welcomes ACCOR Group’s Continued Investment
In a meeting with Dr. Hun Manet, Prime Minister of Cambodia, Monday, in France, Ms…
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Meet Maud Bailly, who’s gone from running one of the biggest Metro stations in Paris to France’s biggest name in luxury hospitality…
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AT SWISSOTEL, WE LIVE AND LOVE SUSTAINABILITY
Swissôtel, a celebrated Accor brand from the Swiss heritage, is built on the pillars of Sustainability, Vitality and Craftsmanship. As a hotel, it has consistently worked on various sustainable initiatives & Swissôtel promises a Sustainable Stay…
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