Cvent announces AI-powered offerings for hoteliers
Cvent unveiled new AI-powered solutions within the Cvent Supplier Network (CSN), including a natural language search feature.
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Cvent announces AI-powered offerings for hoteliers
Cvent unveiled new AI-powered solutions within the Cvent Supplier Network (CSN), including a natural language search feature.
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Asia Pacific Tourism Recovery: A Mixed Picture, But Visa Easing And More Air Capacity Would Help
Experts convened by PATA also show that digitalisation, localisation, seamless travel payments and tourism aligned to values are redefining the new Asia Pacific tourism landscape.
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FROM SECURITY TO CLOUD, 4 TECH INSIGHTS FROM HOSPITALITY EXECS
Where should the hospitality industry be putting its technology investment? Cloud computing? Artificial intelligence? Sunsetting legacy technology? What are the priorities and is it spending enough?
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What Personalized Hospitality Is and What It Isn't
As a hotel conference speaker opinion writer, I always try to stay up on the very latest innovations and tech solutions, and so I start each day by reading at least a half dozen lodging industry eNewsletters…
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Brains Behind the Bots: Field Notes from the AI Underground
In March 2024, visionary leader Elon Musk opened another artificial intelligence startup, xAI, as an open-source challenge to ChatGPT, which is owned by OpenAI. Then IBM announced it was slashing its staff size in its increasing adoption of…
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Personalization viewed as a key driver of commercial value for hoteliers, as 85% of hoteliers feel it could help deliver in excess of 5% in incremental revenue
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Robot-phobia could exacerbate hotel, restaurant labor shortage
Using more robots to close labor gaps in the hospitality industry may backfire and cause more human workers to quit, according to a Washington State University study.
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IHG Hotels & Resorts Aims to Boost Guest Loyalty with Salesforce
Salesforce, an AI CRM, announced an expanded relationship with IHG Hotels & Resorts, a global hotel company with more than 6,000 hotels across 19 global brands, to drive guest loyalty through its IHG One Rewards program and unlock efficiencies…
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eLearning makes waves in hospitality training
eLearning – electronic learning or web-based training – is increasingly being leveraged for hospitality training and has seen a significant uptake by hospitality establishments and training schools.
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What technology is used in smart hotels?
Smart hotel technology has evolved to the point where integrating it into every stage of the guest journey is as standard as offering an online check-in. As guest expectations continue to evolve, your hotel must rise to the challenge of surpassing…
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AI-powered tablets can enable housekeepers to fill service requests, update room status, pinpoint their location in an emergency and more via voice command in multiple languages.
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Jurny, the leading vertical AI solution for automating hotel and short-term rental operations, today announced the public launch of its AI Multi-Agent system. This industry-first technology marks a significant milestone in the evolution of property…
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DUVE ACQUIRES EASYWAY, BOOSTING AI-DRIVEN GUEST EXPERIENCES
Guest experience platform Duve announced Monday the acquisition of hotel technology company Easyway in a move designed to boost artificial intelligence-driven guest experience management for hotels and vacation rentals worldwide. Terms of the deal…
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AI platform translates hotel guests’ speech into actionable data and insights
The adoption of Artificial Intelligence in both travel and hospitality isn’t particularly new – many tech platforms and service providers have been utilising AI behind-the-scenes for years now…
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Envisaging the AI Hotel of the Future
Imagine that you are eagerly organizing a weekend getaway for your daughter's 16th birthday…
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How Hotels Can Protect Power Devices from Looming Cyber Threats in an Interconnected IT Environment
As IT strategies have evolved amid the digital transformation, an era of generative AI is emerging that is changing the way hotels serve guests…
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Best practices for navigating generative AI's growing role in the workforce
Michael Burt, vice-president at the Conference Board of Canada, joins BNN Bloomberg to talk about how generative AI tools like ChatGPT are transforming the labour landscape.
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Innovative AI Training Platform Gives Tourism Sector Competitive Edge
Minister of Tourism, Hon Edmund Bartlett has hailed as transformational the move by local grown resort chain, Sandals Resorts International, to leverage Artificial Intelligence (AI) to train its employees, through the use of virtual and augmented…
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