커리어

The hospitality and tourism industry is one of the biggest in the world, employing roughly one in ten people worldwide. One of the reasons why so many people are drawn to work in this industry is because it is so accessible for newcomers…
read more

Younger employees are attracted to businesses that reflect their own personal beliefs and causes.
read more

The oldest members of Generation Z are turning 25 this year, which means they are graduating from college, trade schools, master’s programs, even law school – and entering the workforce in rapidly increasing numbers…
read more

Abby Murtagh says she is laser focused on further developing her team because an elevated and empowered staff is what she believes drives results for owners at the recently renovated Arizona Biltmore, A Waldorf Astoria Resort…
read more

Hotels are busy; ask anyone. Demand is almost back to 2019 levels. However, for most hotels, staffing remains an issue. This means, most hotels are operating with an all-hands-on-deck mentality…
read more

Although hotels recorded job growth in September, the tepid increase served as further validation of the industry's pessimism about solving its labor shortage anytime soon.
read more

Conflict has such a negative connotation that I prefer to call it the “creative process.” Constructive debate and discussion are at the root of all truly impactful change…
read more

While the global hospitality industry is expanding rapidly, it is a difficult time for businesses to recruit and retain staff after a distinct labor shortage post-pandemic…
read more

Have you ever been cheated, exploited, manipulated, and jerked around by a candidate who wanted a job in your organization? You may have, but perhaps you don’t know.
read more

From refugees to retirees, Chief Human Resource Officer Debra Punke shares how Concord Hospitality is doing its best to combat the current hospitality labor shortage.
read more

The Munich-based Ruby Group is now offering all employees a share in the hotel group’s profits and are also introducing a new 35-hour workweek with no change in salary for employees.
read more

Many hotel restaurants do not have a sommelier. Or, if they do, there may be shifts where that position is not filled – midday lunches, for example…
read more

A few weeks ago, I was in New York City, crossing the Brooklyn Bridge. I felt the slightest sway, a barely perceptible give as I drove…
read more

My story starts like this: Once upon a time when I was a candidate myself but there is nothing fairy or fabulous about this real-life experience of mine.
read more

“Life is flamboyant and sassy,” according to Serge Trigano, the co-founder of Mama Shelter. The entrepreneur is making his mark on the hospitality industry by creating a new lifestyle boutique accommodation concept…
read more

Amidst the pandemic, there was a global need and desire for everyone to prioritize health and safety. While this remains top of mind today, there is still confusion and uncertainty on how people should manage COVID-19 precautions in the U.S…
read more

When Alice, of Alice in Wonderland, in Lewis Carol’s second book, Alice Through the Looking Glass, began to wonder what the world looked like on the other side of the mirror (What do our job openings and we as employers look like to employees, on…
read more

From luxury marketing to real estate, sports to finance, hospitality is not just about hotels.
read more

Ten years ago, I was somewhat entertained and charmed by the likes of Ramsey, Oliver and Harriot. Their cooking shows were a step up in culinary entertainment. I was a fan…
read more

Autocratic and overbearing styles of leadership were once considered socially and professionally acceptable in certain types of organizations…
read more

I was going through my camera roll last night, and I found this picture; Me and one of my ex-coworkers eating a slice of pizza, sitting on top of the racks before polishing all the glassware and going straight into dinner service…
read more

The ‘new normal’ as a term has been blatantly overused, but now with some very serious signals indicating a proper end to the pandemic come the summer of 2022, perhaps it can be applied one last time…
read more

Sad to say, hotel managers – unwittingly or not – often hold negative perceptions of older workers. People older than 50 make up less than a fifth of all hotel employees. Where does this apparent aversion to employing older people come from…
read more

The campaign will include television and digital advertising as well as AHLA events around the country alongside local hoteliers, economic development organizations and community groups.
read more