2022 predictions for business events
2022 will be a year of rebuilding and recovery for the business events, accommodation, and meetings industry, according to the HBAA, soon to be known as beam.
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2022 predictions for business events
2022 will be a year of rebuilding and recovery for the business events, accommodation, and meetings industry, according to the HBAA, soon to be known as beam.
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Five proven methods to boost security at your hotel
As a hotel manager or owner, your primary goal in business is more than just operating at a profit. You also want to make sure that your guests have a safe and enjoyable stay while on your property, too…
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Inside the brand new royal suite at Sweden's ice hotel
It's undoubtedly one of the coolest hotels in the world, and Sweden's ICEHOTEL has just launched its 32nd incarnation with a touch of royal magic.
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Hilton CEO Nassetta on Managing Through the Current Crisis
Many travel CEOs have talked about the opportunities that the Covice crisis brought about, but it will be some time before we see which ones actually took advantage of this period to improve things for their guests or other travelers…
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Top digital marketing trends and predictions for 2022
It’s that time again when we all collectively look at the digital trends and opportunities for the new year. Naturally, Google leaders from across Europe, the Middle East, and Africa (EMEA) are looking ahead too…
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It turns out that the Golden Rule is a maxim hoteliers need to pay heed to when it comes to their own employees…
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Does Artificial Intelligence Have a Place in the Travel Industry?
Why AI Technology has Failed the Hospitality Industry – Thus Far
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Camping, glamping sector builds beyond pandemic popularity
Campgrounds, glamping sites, recreational vehicles and anything else that offered fresh air, physical distance and a decreased chance of cancellation due to Covid-19 regulations saw significant boosts in bookings in 2020…
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Business Travelers Say No to These Hotel Shortcomings
Face-to-face trade shows, client meetings and team gatherings are getting back on the schedule. As more business travelers hit the road, what can hotels do to welcome back these high-value guests and improve their experiences…
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Welcome Mobile Engagement to Revamp Your Guest Hotel Experience
A strategic investment in SMS, MMS, mobile app, and native mobile wallet enables hotels to engage guests driving greater action and loyalty.
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Comment: Travel’s new normal is uncertainty
The industry must find a way to work around this unpleasant reality, says Steve Endacott . Like many in the travel sector, I had hoped the worst of Covid-19 disruption was behind us and we could look forward to a strong summer 2022…
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Future Hotel Acquisitions Will Not Target the Usual Suspects
Just because a company isn't in the business of renting out guest rooms to travelers doesn't mean they aren't attractive in the eyes of a hotel mergers-and-acquisitions team. Future hospitality M&A is going to be more creative than in prior decades…
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It’s What’s Behind The QR Code That Counts
Since the beginning of the pandemic, half of all full-service restaurant operators across the country have implemented Quick Response (QR) code menus, and there has been a 750% increase in QR code downloads over the past 18 months…
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How to Properly Handle Fraud and Harassment Allegations in Hospitality
When it comes to responding to allegations of wrongdoing, few hospitality managers are adequately trained on how to respond.
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Courtyard by Marriott reveals new design strategy
Courtyard by Marriott has revealed plans for a “modern design evolution and robust renovation strategy” for North America. More than 375 of the brand’s earliest generation hotels throughout the U.S…
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Legal Landmines to Avoid When Hiring Minors
The pandemic and related shutdowns forced many hospitality employers to dramatically scale down their workforce in 2020, and initial consumer hesitancy coupled with travel restrictions necessitated slow re-openings for many in the industry…
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More Than 70% Experiencing Increased Costs, Lack of Availability for Key Items…
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Kempinski Floating Palace to Open in 2023
File this under "Pretty Cool." For the first time in Dubai, a luxury hotel will operate as a floating building around which 12 other floating luxury villas are grouped with the possibility to sail to other anchorages at times…
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