태그별

I do not know about your experience, but for me growing up in the hotel world, and especially my first decade working in F&B and rooms, the adage, “Look after the guests and the money will look after itself,” was literally beat into my head…
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During its 2021 Global Meeting, Horwath HTL revealed that John Fareed has been elected global chair. He will succeed Robert Hecker, who will continue as a member of the Horwath HTL Global Committee and managing partner of the Pacific Asia offices…
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As the hospitality industry continues its march back from the COVID-19 pandemic, the 43rd Annual NYU International Hospitality Industry Investment Conference returned to an in-person event at the New York Marriott Marquis here…
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There is never a dull moment when it comes to marketing in general. It’s even more so in the digital marketing sphere where tactics, platforms and features evolve at such a speed it can be difficult to keep pace…
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“I’m sorry.” Customers love to hear those important words, especially when they are calling about a problem or have a complaint…
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Company Increases Dividend 33% to Pre-Pandemic Level Raises Full-Year 2021 Outlook
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STRONG RECOVERY IN ACTIVITY DURING THE SUMMER. IMPROVEMENT IN EBITDA SENSITIVITY AND CASH BURN INDICATORS FOR FULL-YEAR 2021. ORGANIC OPENINGS AT 10,000 ROOMS
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Hilton, for the third quarter ended Sept. 30, reported net income of $240 million. The company’s results were aided by the continued strength of leisure travel, as well as an uptick in business travel…
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INTREPID TRAVEL PLANS TO OPEN A SERIES OF “HYBRID HOTELS” ACROSS AUSTRALIA AND NEW ZEALAND THROUGH A JOINT VENTURE WITH DRIFTER HOSPITALITY GROUP…
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Opening a hotel amid even normal times is a challenge. But these times are anything but ordinary. For The Rockaway Beach Hotel, in Queens, NY, opening last fall was compounded by a raging global pandemic and a resultant labor crunch…
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In the hotel business we need to be relevant and on top of the key issues that make our venture successful and ultimately sustainable in the long run.
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Having the right technology in place can help hotels dramatically increase housekeeping productivity and reduce labor costs, in some cases providing up to 500% ROI within just months of implementation…
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“How optimistic are you about business performance over the next 12 months?” - Hoteliers’ answers to this new question, introduced in our ongoing Hotelier PULSE survey and published for the first time in the 18th Edition of the Hotelier PULSE…
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Four Seasons Hotels and Resorts President/CEO John Davison has informed the company’s board of directors that he intends to retire in 2022. He will continue to lead the company until the selection and onboarding of a new CEO is completed next year…
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As the travel and hospitality world turns the page on a period of uncertainty, we begin a new chapter in the industry centered around recovery, rebuilding, and renewed efforts towards revenue optimization…
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We talked with Sevda Oztetik about the trend for sustainable tourism and its implementation in hospitality…
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The novel coronavirus pandemic, which continues to impact our lives, society, and economy in less than predictable waves, does influence hotel asset classes and geographic markets in different ways…
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No matter how convenient it is to book rooms, how fast the contactless check-in system is, or how clean your hotel is, if you are not protected from automated attacks, you are putting your hotel and your guests at risk…
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