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According to the 2021 edition of CBRE’s Trends in the Hotel Industry report, total operating revenue for the average hotel in the sample declined by 62.2 percent from 2019 to 2020…
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With the surge in travel demand, the Indian hotel sector has been regaining ground faster than expected, with occupancy climbing significantly in recent months, strengthening the sector's hope for a stronger rebound…
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Only 35 percent of hospitality businesses do even though 78 percent would benefit. Here’s what you need to know.
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Nicolas Huss became CEO of Hotelbeds just over six months ago, taking up the reins from chairman Joan Vila. Huss has a background in the financial and payments industry and was previously CEO of Ingenico and Visa Europe…
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More than ever before, workers find themselves at risk of threats and assault as businesses work to implement and maintain policies
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Incremental revenue doesn’t have to be a bonus. With a machine learning (ML)-based merchandising program, it can be a reliable revenue stream.
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A dollar is a dollar; a euro is a euro; a quid is a quid; a yuan is a yuan; and, for the crypto crowd, a bitcoin is a bitcoin - right?
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City hotels are far from dead. They are just having to reinvent their offer to include more innovative and community-inspired ventures, activities and products to address the changing needs of their clientele…
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Global travel pricing across hotels, air and ground is expected to increase in the next two years, primarily driven by increasing demand, capacity constraints and travelers’ sustainability demands, plus increased labor and fuel costs, according to…
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Although European travel demand is poised for a major recovery due to the high vaccination rates in Europe, volumes are still far from the pre-pandemic days which are not expected to be surpassed until 2024…
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Which aspects of life and business has the pandemic not impacted? It’s hard to come up with any. Especially when you look at the hospitality industry, barely anything is as it was one or two years ago…
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Oh retention! It’s 2021 and we are witnessing “The Great Resignation” with a mass employee exodus…
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The recent global pandemic has certainly accelerated a change in the way we work and interact in companies. However the concept of co-working has been around for some years now. By 2025, 6.5 million people are expected to be working remotely…
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Here are four predictions for what hospitality companies will need to do in 2022 to embrace the future of hospitality and drive bookings and loyalty. 
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The current revenue and distribution environment is becoming exponentially more complex…
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A digital concierge taps the power of AI to deliver an enhanced experience for guests and staff — as long as it is implemented properly.
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During the session “The Lodging Industry Landscape: View from the Upscale Segment,” at the 43rd Annual NYU International Hospitality Industry Investment Conference, leaders gathered to discuss the current state of the upscale segment…
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Following a remarkable career spanning three decades in the hospitality industry, Stephen Alden was appointed CEO of Raffles and Orient Express in May…
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