태그별

The definition of luxury in hospitality is in the midst of a major transition. Industry professional Chirine Salha examines what the term means for the modern-day traveler and how hotels are responding…
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Working remotely has swiftly become more commonplace – 56% of U.S workforce is doing it – and while for most people this means working from home, some have realised this can mean working from anywhere…
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EHL Hospitality Business School entitled their research day “Navigating the Covid Storm”, where the future of the hospitality industry was discussed by EHL faculty members…
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On International Women’s Day, to help guide the next generation of young women entering the hospitality industry, HOTELS starts a series of interviews with female leaders at Accor.
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Thomas Magnuson, CEO, Magnuson Hotels, looks at how brand standardisation is unsustainable and, increasingly, outmoded.
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Six years after joining Trump Hotels as its CEO, Eric Danziger is leaving the company to serve in the same role for The Braintree Group, an Idaho-based family of companies focused on fostering smart and sustainable community advancement and growth…
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With travel all but shuttered by stay-at-home orders in the spring of 2020, hotel architects and interior designers were alternately anxious and stimulated: Their livelihoods were under threat, but they also found themselves brainstorming about how…
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Mobile wallets aren’t just for payments; brands can use this tool to digitize everything from membership cards to room keys. Plus, it can be used for marketing via lock screen notifications.
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Whether it’s trip stacking, virtual reality, “benchmarketing,” or other hotel marketing trends, hoteliers have overwhelmingly been part of the late majority to take advantage of technology and use it to provide better service both onsite and…
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Most hospitality organizations are experiencing significantly more turnover than their pre-pandemic levels, particularly in new hires' first 90 days…
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There are five ways to increase revenue per square foot as the sector moves away from measuring heads in beds and towards focusing on every square inch
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The Indian hospitality industry has grown rapidly in recent decades, employing 8.8% of the country’s workforce in 2019…
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In its full-year 2021 report, Accor said that RevPAR trended upward from April through December, with ADR coming close to—or, in some regions, even surpassing—2019 levels.
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From smart room key systems to robot concierges, advanced technologies are now the norm in many hotels. In a world on the brink of climate crisis, environmental technologies should be no exception…
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Convert tired, underperforming hotels into something fresh, a little left of center in great locations that increase revenue on average 2.4 times without spending more than pre-opening costs, which are no more than 10% of the upfront investment…
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The light at the end of the tunnel is, at last, getting brighter, countries are loosening their restrictions, and travel is on its way back…
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Most hoteliers would like to think they know who their competition is today. After all, hoteliers spend a great deal of time, expense and effort trying to understand what markets their competition is targeting and how they attract business…
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Choice Hotels could add two upscale brands that cater to different customers if the right opportunity comes along. There is at least one viable takeover candidate.
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