Hotel Guest Service: Have Amenities Changed for Good?
During the pandemic we had to make changes driven by the need for more robust health and safety, to ensure that everything was hygienic and because everything needed for every stay had to be dry cleaned afterwards, we had to be more efficient, only…
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Hospitality Hiring: Embracing and Adapting to Inevitable Change
To successfully evolve, here are three trends to consider.
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Choice Hotels to refresh brands in EMEA region
Choice Hotels has announced plans to refresh its brands in the Europe, Middle East and Africa (EMEA) region, following “analysis of research into post pandemic travel requirements in key markets”.
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The best parts of hospitality begin with a conversation; A quality tech vendor will do everything in its power to provide up-to-date information, templates for training, and in-person demonstrations
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Sommet Education Releases The State of Hospitality 2022 Insight Report
Report discusses the latest employment, skills, and talent management issues within the global hospitality sector.
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The Young Hoteliers Summit 2022: 3 Days of Insightful Keynotes, Panels & Fireside Chats
The 2022 edition of the Young Hoteliers Summit (YHS) was a success…
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The challenges of sustainable development in Hospitality gender equality
Professor at EHL Hospitality Business School, Dr Sowon Kim is interested in questions of equality at work and sexual harassment…
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HOW TO PREPARE FOR RISE IN NATURAL DISASTERS
The past few years have seen an increase in weather related incidents and natural disasters in the United States – an unwelcome spike which is not expected to slow down any time soon…
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LUXURY HOTELIER SOLUTIONS FOR MANAGING STAFF CHALLENGES
Despite the increasing pent-up demand for travel, many hoteliers across the hospitality industry are struggling to meet this returning demand for travel due to severe staffing issues.
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Future Shock - Hospitality in 2022 Report Released by UKHospitality
The latest Future Shock report illustrates how, given the right support, the sector can play its part in mitigating the looming crisis, insight from UKHospitality and CGA reveals
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Service Robots and AI: What impact on the future of Hospitality
Would you allow a humanoid robot to greet a paying guest at your hotel? Would the hotel guest prefer the ease and convenience of service robots or the warmth and service of a fellow human being? There is no doubt that AI will create both challenges…
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Pulse Report finds cancellations down
The latest edition of Duetto’s Pulse Report, which compares data from February with January, and cross-references this with previous years’ performance, shows continued recovery across the majority of regions, with group bookings leading the way…
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GO PAR is the new and exciting measurement everyone is talking about in the hotel business. But let’s be honest. It is a bit of a stretch to comprehend. It is a little more complicated than REVPAR.
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Investing in Your People, as if Your Business Depended on it
It still sends shivers down my spine when I think back to the beginning of the pandemic, faced with having to make drastic cuts in labor…
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Pathway to Net Positive Hospitality for the Planet Aims to Foster More Sustainable Hotels
The goal is for every hotel to aim for net positive environmental impacts, whatever their starting point.
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Hotels Seek Out the Ordinary in 2022
Hoteliers appreciate predictability…
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Perception vs. Reality; A recap of predictions for 2021 vs. what took place
“The best-laid schemes o’ Mice an’ Men / Gang aft-a-gly” said Robert Burns in his poem To a Mouse in 1785…
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The Lobby Bar is Back with a Vengeance
Call it wishful thinking, but we’re hotly anticipating the steadfast return of the hotel lobby bar scene now that COVID-19 is fading away…
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