태그별

Pivoting into the new hospitality normal is something that never in my thirty plus year hospitality career would I have envisioned where we are today.
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To successfully evolve, here are three trends to consider.
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The 2022 edition of the Young Hoteliers Summit (YHS) was a success…
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Professor at EHL Hospitality Business School, Dr Sowon Kim is interested in questions of equality at work and sexual harassment…
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Despite the increasing pent-up demand for travel, many hoteliers across the hospitality industry are struggling to meet this returning demand for travel due to severe staffing issues.
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Do you aspire to practice in the hospitality industry and yearn to take a management job in a restaurant? If, yes you are probably asking yourself questions such as, ”What skills do I need to become a restaurant manager and how do I acquire them?”…
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Most hospitality organizations are experiencing significantly more turnover than their pre-pandemic levels, particularly in new hires' first 90 days…
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The Indian hospitality industry has grown rapidly in recent decades, employing 8.8% of the country’s workforce in 2019…
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When I decided to quit my job in Spring 2021, I was one of the first. My resignation was not as shocking (I guess) as the reason – I wasn’t leaving for a competitor; I was leaving the industry.
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When Facebook announced their rebranding to Meta, a tidal wave of popularity crashed on the alternative reality: the Metaverse.
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After a challenging few years for hospitality staff, this year is going to offer some exciting opportunities for hotel professionals.
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Given the challenges U.S. hotels are having attracting and retaining employees, the need to invest in employee training is as great as it has ever been…
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Employees are the heart and soul of an organization. Without them, a company is a mere lifeless building. Their presence makes it come alive while their efforts take it to the heights of success…
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As the Great Resignation sweeps across the globe, it doubles as a catalyst for hospitality leaders to reflect on workplace culture and environment. It brings a timely reminder that the market moves quickly and workplace adaptability is crucial…
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As business increasingly becomes digital and data-driven, many companies that once appeared to be built for success suddenly seem structured to fail…
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“I’m sorry.” Customers love to hear those important words, especially when they are calling about a problem or have a complaint…
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The adults-only Bucuti & Tara Beach Resort on Aruba's Eagle Beach, which since 2018 has been certified as a carbon-neutral hotel, has added what it said was the world's first carbon offset concierge to its staff…
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Elie Khoury, executive vice president of operations at Aimbridge Hospitality, has faced many operational challenges during his 25 years in the industry. With each downturn, Khoury believes, hotel operators grow smarter and wiser…
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