태그별

Despite the current chaos surrounding air travel, airport hotels are recovering from low pandemic occupancies at a faster pace than urban hotels…
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When team members feel psychologically safe and comfortable bringing their whole selves to work, they are empowered to come up with creative solutions to problems, find new ways to collaborate and communicate…
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Axonify’s 2022 State of the Seasonal Worker Report finds frontline workers are leveraging seasonal work to get their foot in the door, progress their career.
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It’s been long accepted that a hotel’s ebbing low-season revenue is just another one of the industry’s unpleasant realities. No matter how large or small the property is, every hotel owner has struggled with managing the slower season…
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From logistics to upfront costs, becoming a green, reduced-carbon resort is a challenge. But it's one that quite a few Caribbean resort owners are not shying away from.
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The hospitality and tourism industry is one of the biggest in the world, employing roughly one in ten people worldwide. One of the reasons why so many people are drawn to work in this industry is because it is so accessible for newcomers…
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As the hotel industry continues to recover from the COVID-19 pandemic, hotels are looking for opportunities to drive top-line sales.
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Everyone is talking about NFT (non-fungible token) technology, and businesses are spending big bucks on massive opportunities for bringing this technology to the hospitality industry.
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As the hospitality industry returns to the new normal, internal audit departments along with their corporate finance and hotel operations teams have to examine their approach to achieving coverage and compliance with internal controls across their…
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Workers are finding modern PMS technology to be more efficient and easier to use because it seamlessly connects nearly every area of hotel operations.
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Hotels that have traditionally catered to corporate travelers mean business when they adapt and add amenities to tap the pandemic-era boom in leisure travel.
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The hotel check-in process is practically the same as it was a hundred years ago. Hotels require guests to register, which involves the guest providing or confirming personal information, including contact information and a signature…
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I’ve been thinking a lot lately about moving forward in the field of Hospitality Revenue Optimization.
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If guests are still required to dial a prefix before accessing 911 operators, if your front desk still intercepts these emergency calls, or if your MLTS doesn't deliver the street address, floor number and room number from where the call originates…
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Abby Murtagh says she is laser focused on further developing her team because an elevated and empowered staff is what she believes drives results for owners at the recently renovated Arizona Biltmore, A Waldorf Astoria Resort…
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Entrepreneur Sheila Johnson has been steadily expanding her luxury hotel empire. Some call her business, which has lately generated buzz, an overnight success that's been 17 years in the making.
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As has been well-documented, the Covid-19 pandemic had a significant impact on the hotel industry.
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Giving hotel employees the opportunity to organize their professional lives via part-time work, remote work and flexible scheduling brings benefits not just to the personnel’s work-life balance but also to the organization and its capacity for…
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