World’s Most Luxurious Hotel Brand Debuts a More Affordable Spinoff
Aman Resorts’ first Janu hotel in Tokyo’s luxe Azabudai Hills costs half as much as its upmarket sibling. Here’s an exclusive first look inside.
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World’s Most Luxurious Hotel Brand Debuts a More Affordable Spinoff
Aman Resorts’ first Janu hotel in Tokyo’s luxe Azabudai Hills costs half as much as its upmarket sibling. Here’s an exclusive first look inside.
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All About Service: The Golden Hotel’s Tim Gerhold on the Hospitality Road Taken
Tim Gerhold, general manager, The Golden Hotel, Ascend Hotel Collection in Golden, Colorado, definitely has the often-mentioned hospitality gene. That guest-first sensibility was on full display when, mid-interview with LODGING, he didn’t hesitate…
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Complimentary Minibars - A Refreshing Trend in Hospitality?
A growing trend in the hospitality industry sees select hotels and resorts, including Regent Phu Quoc and Andaz by Hyatt, offering complimentary minibars…
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Insights from the Customer: How Feedback Drives Quality in the Hospitality & Tourism Industry
Customer feedback can be a key component to driving quality in the hospitality and tourism sectors. Here’s how four key players from these industries approach feedback to drive satisfaction and attract more visitors…
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Executive view: Shannon Stowell, CEO of Adventure Travel Trade Association
On balance, we feel good about the outlook for 2024. The Americas continue to be strong. Europe still feels really strong. Asia feels a little behind, and destinations that rely heavily on Chinese travelers haven't fully come back…
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Aberdeenshire hotel boss on working harder than ever to deliver experiences
Cost-of-living, increasing food costs and rising staff wages all factors to hit the industry. The hospitality sector has to “work harder than ever” to keep thriving according to manager of four-star Pittodrie House hotel in Aberdeenshire…
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New $250 Minimum Charge: Hotels Are Killing Room Service, Slowly And Then All At Once
The Cosmopolitan Hotel in Las Vegas, a Marriott Autograph Collection property, now has a $75 minimum for room service. And if you want proper plates and napkins, rather than cardboard and paper, there’s a $250 minimum for that…
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8 Astrotourism Experiences to Book for Unbelievable Starry Sky Views
You’ve hiked mountains and swam oceans—what will your next adventure be? Maybe it’s time to look to up—toward the sky. No rocket ship necessary, however. Astrotourism is the travel trend all about stargazing…
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Tui sued by Brit holidaymakers hit by gastric illness at luxury five star island resort
Approximately fifteen people have reported that their holidays were ruined this year by gastric symptoms whilst staying at the Hotel Riu Palace Santa Maria hotel in Cape Verde…
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Painful Marriott Rewards Inflation For Hotel Night Awards – It’s getting worse!
This week, our Whine Wednesday is about Marriott Rewards and the unfortunate but very real inflation for hotel night redemptions that happened during the last few years, oftentimes doubling the number of points required…
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World-Renowned Artist BRITTO Launches Private Terminal Lounge Takeover with XO
XO, the world's premier private aviation network, has announced an exclusive partnership with Romero Britto, considered to be the most licensed artist in the world, to celebrate innovation and creativity…
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She lived in a New York hotel for more than 40 years. But her life was a mystery
This story begins in room 208 of The Belvedere Hotel. Sitting in the heart of Manhattan's theater district on West 48th Street, the hotel is used to having guests come and go as they see the sights and catch a show…
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The ultimate countryside getaway: how The Newt perfected the boutique hotel experience
Walled gardens, apple orchards and restored Roman villas: The Newt has it all…
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Hotel rooms are starting to feel like they were made just for you. Personalized music plays when you open the door. Lighting and air-conditioning are set to your ideal levels…
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For Xochitl Mendez, a housekeeper who has worked at an MGM hotel in Las Vegas for the past 14 years, cleanliness (or lack thereof) is a safety issue. “The rooms aren’t cleaned every day, and every day we see guests who are super, super annoyed…
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Rhodes Honors Repeat Visitors from UK, Sweden, Poland and The Netherlands
The Municipality of Rhodes has honored a number of repeat visitors from the United Kingdom, Sweden, Poland, and the Netherlands for the continued love and support they show to the island…
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Find out how some hotels are cashing in beyond guest visits
Some hotels have developed such a following that they are making products available for guests and others to take home after their visit…
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Sleep technology provider tries to awaken interest from buyers
AIM-listed Barkby Group is working with advisers on a potential sale of Cambridge Sleep Sciences that could value it at around £50m, Sky News understands.
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