THE U.S. HOSPITALITY industry is set to harness AI to reshape the “typical” guest experience, according to hotel revenue management software and services provider IDeaS…
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Accenture Song to Drive Content Production Transformation for Accor
Accenture (NYSE: ACN) has been appointed by global hospitality group Accor to support its content production capability, driving scale and establishing consistency in local and global marketing communications across its hotel brands, tailored to…
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Spotlight Interview: Mark Lewis, Founder and CEO at HotelREZ
Twenty years ago, Mark Lewis founded HotelREZ, creating one of the largest and highly awarded hotel distribution consortia, as well as launching World Rainbow Hotels, the world’s only GDS-enabled consortia for the LGBTQ+ market…
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RateGain Raises $72 Million for Investments and Acquisitions
Indian travel tech firm RateGain, which is publicly traded, raised $72 million for investments and acquisitions to “build an AI-powered integrated tech stack” to power its travel and hospitality clients, the company said…
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Lagos Implements Digital Revenue Collection for Hotels and Restaurants
The digitalization of the procedure for collecting the hotel occupancy and restaurant consumption taxes from owners of the state’s facilities—hotels and restaurants—has been announced by the Lagos State Internal Revenue Service…
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Grazzy, the digital tipping platform driving higher earnings for hotel workers, has been named a preferred technology provider by Hyatt Hotels…
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Building Upon the Award-Winning Green Stay Initiative, HRS Continues to Open Doors for Sustainable Corporate Lodging via the New Emissions Compensation Program…
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How Hotels Can Protect Power Devices from Looming Cyber Threats in an Interconnected IT Environment
As IT strategies have evolved amid the digital transformation, an era of generative AI is emerging that is changing the way hotels serve guests…
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Maybourne Hotel Group to integrate Virtusan wellness technology
The Maybourne Hotel Group – manager of iconic global hotels including Claridges, The Berkeley and The Connaught – has partnered with wellness technology company Virtusan to enhance its guests' wellbeing…
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IHG maximizes hospitality with multicloud
The hotel multinational’s multicloud architecture delivers innovative digital services to thousands of franchises and their guests, with an eye toward improving both customer experience and the bottom line…
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Hotel Receptionist Got Even With A Scammer By Getting Them Fired From Their Job
What do most people do when they get bored at work? Look at their phones? Fall asleep on their desk? Well, not this person! They ended up going above and beyond the call of duty in order to get even with a scammer…
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New tool for hotel contracts, Cyberlogic moves closer to tour operators
The Greek travel tech company Cyberlogic, an expert in DMC software, is expanding its product range. A new solution is now available for tour operators to centrally manage and control hotel contracts and hotel content…
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More Hotels Plug Into Profit Potential with EV Chargers, But Operational Pitfalls Persist
Guests Willing To Pay More Now To Charge Cars, But Soon May Expect It To Be Free Amenity - As both a hotelier and part of a household with an electric car, HotelAVE President and CEO Michelle Russo has a cross-sectional perspective on hotels with…
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Iconic Singapore hotel caught up in major data breach
The prestigious Marina Bay Sands (MBS) resort complex in Singapore has become the latest major hospitality operation to fall victim to cyber criminals after a serious breach of its Sands LifeStyle loyalty programme, which has seen the data of…
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Combining luxurious architecture and natural camouflage together, Mertcan Güldilek’s Nordic Breeze hotel is easy to miss when viewed from above…
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100 Puri tourists fell prey to online hotel fraud in 6 months
Over 100 tourists, mainly from West Bengal, have been scammed by cyber criminals while booking hotels in Puri through fake websites.
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Hotel rooms are starting to feel like they were made just for you. Personalized music plays when you open the door. Lighting and air-conditioning are set to your ideal levels…
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Airbnb Misses Fourth Quarter Outlook, Citing Travel Volatility
Airbnb Inc. gave a disappointing outlook for the fourth quarter, citing “greater volatility” in the economic environment that it expects will slow demand for travel after a record summer season…
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Blue Diamond Resorts Takes Its Second Hotel Into the Metaverse
Blue Diamond Resorts proudly announces its latest innovation in the virtual reality universe with the introduction of immersive 3D scenarios for their newest property, Royalton Splash Riviera Cancun, An Autograph Collection All-Inclusive Resort…
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How Dorsett Hotels’ investment in technology is paying off
Hong Kong hospitality brand Dorsett is creating a more tech-centric guest experience at its Gold Coast and Melbourne hotels with the roll out of smart solutions across numerous touchpoints in the guest experience, from pre-arrival to check out…
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Maximising Hotel Efficiency: The Power of Self-Service Technology in Hospitality
In the realm of hospitality, technology has evolved significantly, becoming more adaptable and proficient in supporting both staff and guests in terms of operational efficiency and the overall guest experience…
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Ice machine invention smashes through hotel trial
A firm behind a commercial ice machine sanitiser that purports to slash maintenance costs for kitchen operators has now completed trials with a major hotel group and is working with Shine Food Machinery to sell the technology…
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Walt Disney World is fixing dining reservation hassles with two new features
Walt Disney World's dining system is about to get two major upgrades to make finding hard-to-get restaurant reservations easier…
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Hotelbeds launches new group brand
Hotelbeds has launched its new group brand, HBX Group…
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