Ekert on how Sabre will disrupt itself to win in the market
TMCs in tech arms race – scale and capabilities to invest will win, says ex-CWT chief, now Sabre president
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Ekert on how Sabre will disrupt itself to win in the market
TMCs in tech arms race – scale and capabilities to invest will win, says ex-CWT chief, now Sabre president
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FRANK CONVERSATION WITH ATLANTIS PRESIDENT, MD AUDREY OSWELL
As the first woman to serve as the president and managing director of Atlantis Paradise Island Bahamas, Audrey Oswell said despite the leadership obstacles she has faced, they never got in the way of her achievements…
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Zero-proof cocktails crafted with the same care and techniques as alcoholic beverages are increasingly slaking nondrinkers’ thirst at hotels and theme parks and on cruise ships.
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Flexibility, Choice, & Control: What Options Are You Giving Your Guests?
While all hotel guests want a clean, safe, comfortable room, guests have a variety of needs and wants for services and amenities…
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Leadership – the Key to Restoring Guest Service and Experience
According to CBRE, "The resumption of inbound international travel will provide a lift to hotel fundamentals in 2022. When combined with the continued recovery in individual and group business travel, this might just make the difference between…
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Glamping, Nature, and Luxury: Can They Co-Exist?
I had my first camping experience when I was about 10 years old. My dad, who had a car dealership, acquired a luxurious camper, or what I thought was luxury in 1979…
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HOW TO PREPARE FOR RISE IN NATURAL DISASTERS
The past few years have seen an increase in weather related incidents and natural disasters in the United States – an unwelcome spike which is not expected to slow down any time soon…
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LUXURY HOTELIER SOLUTIONS FOR MANAGING STAFF CHALLENGES
Despite the increasing pent-up demand for travel, many hoteliers across the hospitality industry are struggling to meet this returning demand for travel due to severe staffing issues.
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5 Ways you can prepare for the major hospitality trends of 2022
Hospitality trends have changed a lot over the past few years, with industry shifts accelerating even more quickly due to the pandemic.
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Service Robots and AI: What impact on the future of Hospitality
Would you allow a humanoid robot to greet a paying guest at your hotel? Would the hotel guest prefer the ease and convenience of service robots or the warmth and service of a fellow human being? There is no doubt that AI will create both challenges…
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Investing in Your People, as if Your Business Depended on it
It still sends shivers down my spine when I think back to the beginning of the pandemic, faced with having to make drastic cuts in labor…
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How To Make Your Hotel a #Workation Destination
Working remotely has swiftly become more commonplace – 56% of U.S workforce is doing it – and while for most people this means working from home, some have realised this can mean working from anywhere…
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How will hospitality emerge from the pandemic?
EHL Hospitality Business School entitled their research day “Navigating the Covid Storm”, where the future of the hospitality industry was discussed by EHL faculty members…
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Thomas Magnuson, CEO, Magnuson Hotels, looks at how brand standardisation is unsustainable and, increasingly, outmoded.
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9 most in-demand soft skills for restaurant management jobs
Do you aspire to practice in the hospitality industry and yearn to take a management job in a restaurant? If, yes you are probably asking yourself questions such as, ”What skills do I need to become a restaurant manager and how do I acquire them?”…
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Pandemic-era hotel design has checked in
With travel all but shuttered by stay-at-home orders in the spring of 2020, hotel architects and interior designers were alternately anxious and stimulated: Their livelihoods were under threat, but they also found themselves brainstorming about how…
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Embracing & Better Preparing for Future Employee Turnover
Most hospitality organizations are experiencing significantly more turnover than their pre-pandemic levels, particularly in new hires' first 90 days…
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Casino Resorts Look to Diversify Asia Growth Beyond Macau
MGM Resorts International and Las Vegas Sands aren’t writing off Macau, but they also aren’t solely focusing on China’s gaming hotspot for growth in Asia.
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