Trend Watch: Thermal Bathing More Popular Than Ever
Hotels and resorts have long led the charge when it comes to creating beautiful, authentic hydrothermal (also known as "aquathermal") bathing circuits, giving guests access to experiences they otherwise might be hard pressed to find anywhere else…
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3 Hotel Website Tips to get More Direct Bookings in Summer 2022
Summer 2022 is here, and everyone is eager to enjoy the full experience of the season, which is excellent news for recovering hotels worldwide…
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Toxic leadership: How to spot it, survive it and thrive
Autocratic and overbearing styles of leadership were once considered socially and professionally acceptable in certain types of organizations…
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Sales … Are You Giving Me a Headache? To Understand Sales, You Need to Do It.
If I know anything about sales and selling now, it is largely because of my own experience and that is primarily failures.
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How a train fan solved a real life Orient Express mystery
French railway aficionado Arthur Mettetal was watching a video on YouTube when some parked train carriages in the corner of the frame caught his eye.
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In an age of specialization, Homi Vazifdar is one of the few remaining hotel generalists…
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Some instincts are timeless. And in hotels, the need for giving and receiving hospitality is one of them…
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Five Employee Benefit Trends Taking Shape in 2022
Employers face unprecedented challenges in 2022 trying to retain and attract well-qualified workers in the current high-demand environment for workers given the low unemployment rate and workers' low job satisfaction and high expectations…
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Why upselling is important for hotels
While upselling often gets touted as a great way to boost revenue and the guest experience, its importance goes way beyond that.
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Revealed: The top upselling deals and trends for 2022
Which upselling offers work best? And how much ancillary revenue can I expect to make with upselling at my hotel?
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CSR adoption in independent hotels: The drivers and barriers
A focus piece that resumes the challenges of independent hotels in their CSR journey…
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How to Help Your Hotel Become Net-Zero
There are a variety of important steps hoteliers can take to reach carbon net-zero targets. Learn what they are in this Q&A with Andre Marino of Schneider Electric.
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FROM FOUNDER TO CEO, AGODA’S CEO-IN-WAITING ON STARTUP JOURNEY, TACTICS AND TECH
THE startup he founded was acquired by Booking Holdings and now he’s the CEO-in-waiting of Agoda, waiting to step into the role on July 1. How did he get from founder to employee to CEO?
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BEST WESTERN CEO HOPES FOR RECORD SUMMER PERFORMANCE
BWH Hotel Group has emerged from the pandemic with a strong balance sheet, while also providing relief worth millions of dollars to their member hoteliers, according to President and CEO Larry Cuculic…
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Why Hotels Should Be Worried Now About Looming Stagflation
Stagflation, or a mix of slow growth and high prices, would be an unfamiliar crisis. Even the shrewdest hotel executives and investors would need to be on guard.
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What if hope is not a business plan?
It seems the new normal in hotels is smaller sales teams and the battle cry from these teams is “We are too busy to sell.” RFPs are rolling in again and all they can hope to do is to keep up with them—one at a time…
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Vegan philosophy: To be or not to be plant-based?
Amid the cacophony from the social networks and other media, the word VEGAN is becoming more and more talked about…
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Using Technology to Boost Sales
The right tools can help you look deeper into the market to better understand where business is going.
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