It's Time to Better Understand Social to Increase Bookings
The pandemic has changed many things, and one of the most important aspects of doing business has evolved due to the new way consumers utilize social media.
read more
It's Time to Better Understand Social to Increase Bookings
The pandemic has changed many things, and one of the most important aspects of doing business has evolved due to the new way consumers utilize social media.
read more
Robotic Furniture Company Collaborates with Marriott to Help Guests Live Large in Small Spaces
Ori combines engineering, technology, and design expertise to create transformable furniture and provide more flexible and multi-functional spaces that are also more sustainable.
read more
How to Break the Silo Mentality' at Your Hotel with a Successful Commercial Strategy
Periods of disruption often create the ideal setting for invention. With the pandemic obstructing the hotel industry’s vision for the future, that time appears to have arrived.
read more
Future retention trends in the hospitality industry
Employees are the heart and soul of an organization. Without them, a company is a mere lifeless building. Their presence makes it come alive while their efforts take it to the heights of success…
read more
Why Mobile Needs to Be the Center of Your Digital Strategy
In my article last January, I spoke about how mobile apps have moved from a nice to have tool for hotels to an essential part of a digital strategy…
read more
Marriott Adds a Record 86,000 Gross Rooms and 517 Properties in 2021
On the eve of the Americas Lodging Investment Summit (ALIS) in Los Angeles, Marriott International, Inc. (NASDAQ: MAR) announces a strong year of rooms growth and signings in 2021…
read more
8 digital marketing trends that will still be relevant in 2022
Digital marketing no doubt is changing constantly. But take a pause here. If you look closely behind all these shifting tectonics, there are a few core principles that form the foundations of every marketing campaign…
read more
4 Reasons Why It's Critical to Resolve Agent Voice Quality & Connectivity Issues in Real-Time
As we've all experienced, it can be a hassle to have to call a company's customer service or contact center in order to resolve an issue you are experiencing…
read more
Next Level Innovation: the 5G Hotel Experience
The global pandemic has affected nearly every aspect of business and dramatically altered the state of business travel, leisure travel, events and conferences.
read more
The Rise of Mobile Direct Bookings: What Should Hotels Do About It?
In this article, we analyze the rise of mobile bookings over the past two years, how it is expected to continue growing in 2022, and how Hoteliers should adapt their online sales and marketing strategies to meet this rapidly-growing demand…
read more
The hotel buffet is back. But it’s not back everywhere, and it’s not quite the same as it was pre-2020.
read more
How Airlines and Hospitality Companies Can Engage and Attract Talent for the Future
With airline and hospitality industries set for a strong recovery in 2022, the smartest companies are positioning themselves to attract a pool of global talent in an ever more competitive environment, embracing the opportunities and challenges that…
read more
Distressed Hotels: Financial Restructurings and Bankruptcy
COVID-19 has been devastating for the hospitality industry. Hotel occupancy rates are still well below normal. While some lenders are still granting relief to borrowers, lenders increasingly have been foreclosing on properties…
read more
HB Exclusive: 2022: The bridge year to re-igniting profitability in hospitality
There has been a tendency to focus on the negative over the past nearly two years, and rightly so. We’ve watched the trends, hoping our industry would bounce back more quickly than it has…
read more
2022 predictions for business events
2022 will be a year of rebuilding and recovery for the business events, accommodation, and meetings industry, according to the HBAA, soon to be known as beam.
read more
Top digital marketing trends and predictions for 2022
It’s that time again when we all collectively look at the digital trends and opportunities for the new year. Naturally, Google leaders from across Europe, the Middle East, and Africa (EMEA) are looking ahead too…
read more
Business Travelers Say No to These Hotel Shortcomings
Face-to-face trade shows, client meetings and team gatherings are getting back on the schedule. As more business travelers hit the road, what can hotels do to welcome back these high-value guests and improve their experiences…
read more
Future Hotel Acquisitions Will Not Target the Usual Suspects
Just because a company isn't in the business of renting out guest rooms to travelers doesn't mean they aren't attractive in the eyes of a hotel mergers-and-acquisitions team. Future hospitality M&A is going to be more creative than in prior decades…
read more