Almost every hotel or resort customer reads guest reviews
New research from Accor in Europe examines the growing importance of guest reviews and ratings when booking a hotel stay.
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Hotels are full of oddities: some gross, some space-age. Never before, however, have we come across a bit of hospitality secrecy quite so salacious as this. Revealed on the always-intriguing r/AskReddit forums, a hotel insider has shared a trick of…
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A Sleep Escape at Four Seasons Hotel London at Park Lane
Sleep, or lack thereof, is a topic of which we all have plenty to say. Very few of us actually get enough good, quality shut-eye — according to The Sleep Charity, 40% of adults and children suffer from sleep issues. Many adults (43%) note that…
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‘NO HIDDEN FEES ACT’ AIMS TO CURB MISLEADING ADVERTISING BY HOTELS
The recently introduced 'Hotel Fees Transparency Act' also seeks to enhance consumer transparency - THE U.S…
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Raging English tourists pay for four-star Edinburgh hotel with 'view of building site'
A visitor to Edinburgh slammed one of the city's four-star hotels after being placed in a room overlooking a building site, where work began as early at 6.45am and they "couldn't get a nightcap".
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