China orders hotels to scrap facial recognition over privacy fears
Authorities in several major Chinese cities have ordered hotels to stop using facial recognition technology to verify the identity of guests in a sign the government is responding to public concerns over privacy, financial news site Caixin reported…
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Hotel check-in terminal bug spews out access codes for guest rooms
A self-service check-in terminal used in a German Ibis budget hotel was found leaking hotel room keycodes, and the researcher behind the discovery claims the issue could potentially affect hotels around Europe…
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What technology is used in smart hotels?
Smart hotel technology has evolved to the point where integrating it into every stage of the guest journey is as standard as offering an online check-in. As guest expectations continue to evolve, your hotel must rise to the challenge of surpassing…
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Hotels are starting to charge for this once-free perk, and you’re not going to like it
Is a fee for extra pillows next? In a world where convenience often comes at a premium, hotels are redefining the boundaries of what was once considered a standard perk…
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7 Things to Consider When Implementing Contactless Check-In to Your Hotel
The hospitality industry is undergoing a significant digital transformation, and one of the most promising developments is the rise of contactless check-in. After COVID, contactless check-in is a necessity…
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