Meet Your New Hotel Concierge: The Rise of Robotic Staff in the Hospitality Industry
In the ever-evolving world of hospitality, the rise of robotic staff is a trend that is rapidly gaining momentum. As technology continues to advance, hotels around the globe are embracing the future by integrating robots into their workforce…
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IHG Hotels & Resorts Thailand Emphasizes Allyship, Psychological Safety, and Authenticity
IHG Hotels & Resorts Thailand Emphasizes Allyship, Psychological Safety, and Authenticity, Allyship, psychological safety and authenticity are the most valued workplace considerations by IHG Hotels & Resorts employees in Thailand, according to a new…
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“Passion, Personalization & Perseverance are my three principles!”
Suhail Kannampilly, Managing Director, The Fern Hotels & Resorts, on his hospitality journey, success mantras and vision for his brand...
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Nick Solomon Named General Manager for the Four Seasons Hotel Amman
Four Seasons Hotel Amman welcomes Nick Solomon as the newly appointed General Manager of the 192-room Hotel in Amman…
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A more efficient hotel labor management, two-way integration provides a comprehensive view of forecasting, scheduling and actual labor hours that enables hoteliers to make proactive staffing decisions based on up-to-date data…
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Only 2 days left to enter the Caterer Middle East Awards 2023 – Make your nominations now
Nominations are open until Friday, August 4, 2023 - Twenty five categories make up this year’s awards. Those entering are able to enter more than one category and enter the same category with different case studies multiple times…
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Dimension Hospitality names new CEO
Hotel management and development company Dimension Hospitality has appointed Greg Friedman as CEO following the sudden death of company founder and philanthropist Sam Friedman on July 2.
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Hospitality industry's new tipping system: What you need to know
How tips are distributed can quickly become a hot topic in restaurants and hotels. Employees care about justice and want to be rewarded according to their efforts…
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Seven finalists unveiled for GM of the Future Award 2023
Seven finalists have been announced for the GM of the Future Award 2023, organised by the Master Innholders in partnership with Independent Hotel Show Awards.
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Support grows as hotel workers carry out rolling strikes in LA
Striking UNITE HERE Local 11 members march in Los Angeles July 21. “Strikes can happen anytime, anyplace,” Kurt Petersen, co-president of the Local, said of the union’s rolling walkouts. LOS ANGELES — Chanting “On strike. Shut it down. L.A…
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'Hero' Magaluf hotel security guard tells off partying Brits in hilarious way
The video, which been viewed 8.5million times since it went viral on TikTok on July 20, shows the Magaluf hotel security officer taking the mick out of the rowdy group of Brits abroad as he scolds them for being too loud at a family resort…
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New Virginia law trains hotel staff to spot signs of human trafficking
CHARLOTTESVILLE, Va. (WVIR) - A new state law requires all hotel staff in Virginia to be fully trained to spot human trafficking…
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Meet the Hotel Workers on Strike in Los Angeles
LOS ANGELES — Last week, hotel companies like the Hilton, Hyatt, and Marriott presented a new economic proposal amid waves of strikes by hotel workers…
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Hotel Hiring Spree Pays Dividends in Customer Satisfaction, J.D. Power Finds
TROY, Mich.--(BUSINESS WIRE)--With average U.S…
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