Marriott International fined £18.4 million for data breach
The Information Commissioner’s Office (ICO) has issued a fine of £18.4 million to Marriott International, for “failing to keep millions of customers’ personal data secure”.
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Marriott International fined £18.4 million for data breach
The Information Commissioner’s Office (ICO) has issued a fine of £18.4 million to Marriott International, for “failing to keep millions of customers’ personal data secure”.
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Back Light: 4 Hospitality Trends Shaping the Meetings Industry
Editor’s Note: As part of Back Light, a series of articles sharing illuminating insider observations, we asked Andrew Moffett to walk us through his career transition and his vision for the future.
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New Radisson Individuals brand launches
Radisson Hotel Group has launched a new conversion brand aimed at encouraging independent hotels and local, regional chains to join the group’s platform.
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Castelfalfi resort takes top-to-bottom local approach
“The key to success right now is local — local history, local food,” says Isidoro Di Franco, general manager of Toscana Resort Castelfalfi, 70 minutes’ drive southwest of Florence, Italy.
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UK hotel investors consider long-term goals, risk
With London in the dumps in terms of demand and revenue, the U.K. investment scene has been flipped on its head, but investors remain focused on long-term assets even though risk, bad players and valuations muddy the waters…
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British Airways CEO Alex Cruz is out as 'worst crisis' in aviation history rolls on
Alex Cruz is stepping down as chairman and chief executive of British Airways as its owner, International Airlines Group (IAG), reshuffles top management to tackle the worst crisis in aviation history…
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Czech GM stays resourceful amid border restrictions
“It is actually an advantage being 4-star, as 5 stars probably need to discount in this environment, and then there is the grind of trying to get rates back up again,” says Miroslav Forejtek, general manager of the 210-room Park Inn, Prague, Czech…
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As UK furloughs near end, Whitbread to shed 6,000 jobs
The effects of COVID-19 on the United Kingdom’s hotel industry and the end of the government’s furlough scheme have forced Whitbread PLC, the U.K.’s largest hotel company by asset number, to terminate 6,000 jobs, 4,500 of which are in the company’s…
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Luxury aparthotel to open in London’s Sloane Gardens
Luxury home accommodation firm Under The Doormat is to open a boutique aparthotel on London’s Sloane Gardens next month.
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Columbia Hospitality Program Places Executives With Clients
Management and consulting firm Columbia Hospitality, based here, has created an executive search program designed to place highly skilled and qualified candidates into positions in the hospitality industry…
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A London coffee shop is charging $64 for its premium brew -- here's what it tastes like
Coffee connoisseurs, assemble! If you can get to London and have a spare $65, you may be able to sample one of the finest brews in the world. Ground and brewed "tableside" by your own personal barista, the "Ethiopian Cup of Excellence Queens…
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Communication is such a broad topic and it happens every single minute of the day. It’s everywhere! To learn how to better communicate, you must be aware of the way we, as people, communicate with one another…
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Bermonds Locke opens at London Bridge
Design-focused serviced apartment brand Locke has opened its third London property, located in Bermondsey around a mile from London Bridge station…
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Asset managers: Owners must be the focus of comeback
While hoteliers would like to see a return to a robust demand environment sooner rather than later, asset management experts said it will be important to embrace cost cutting measures to ensure a return to profitability…
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The tourists are leaving Italy. Now catastrophe looms
For all too brief a time, the Italian summer offered a glimmer of hope. After emerging from what was in early 2020, one of the world's harshest coronavirus lockdowns, Italy managed to dust itself down in time to welcome visitors…
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Larry Mogelonsky: To upsell or not to upsell a COVID amenity
Hoteliers might be able to upsell pandemic-related services as add-ons to position hotels in an attractive light and at lower prices while maintaining healthy margins above costs.
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Revenue Management visionaries join forces to deliver unique global event
Three of Europe's leading and most respected Revenue Management conferences will come together in early 2021 to deliver an exclusive one-day conference designed to support and unify the revenue management community…
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Park Inn Heathrow splits into two Radisson hotels
Radisson Hotel Group has officially announced the rebranding of its existing Park Inn hotel at London Heathrow airport, splitting the property into two hotels under its Radisson and Radisson Red brands…
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