Personalization viewed as a key driver of commercial value for hoteliers, as 85% of hoteliers feel it could help deliver in excess of 5% in incremental revenue
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Personalization viewed as a key driver of commercial value for hoteliers, as 85% of hoteliers feel it could help deliver in excess of 5% in incremental revenue
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Kempinski Hotels Appoints Barbara Muckermann as Group Chief Executive Officer
Europe’s oldest luxury hotel group Kempinski Hotels announces today the appointment of Barbara Muckermann as Chief Executive Officer. Muckermann previously was responsible for leading Silversea Cruises (part of Royal Caribbean Group), the world’s…
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Remembering the Iconic Las Vegas Mirage Casino & Resort: Set To Close, Rebranding As Hard Rock Hotel
The Las Vegas Strip, known for its dazzling lights and casinos, is in line for a significant transformation. The iconic casino and resort, The Mirage, has been a famous landmark of the Strip since its opening in 1989. However, after three decades of…
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How to find a balance between raising prices and lowering food costs
Ray Villaman, CEO/owner of the Tahoe Restaurant Group, said operators should classify all of their menu items to adjust prices accurately.
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Marriott, Westin collaborate on dual-branded hotel coming to Phoenix
AC Hotel by Marriott North Phoenix at Norterra and Element by Westin North Phoenix, a new dual-branded hotel, is in development with an expected opening of late 2025.
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Perillo Tours says it's been 'kicked out' of some hotels in Italy
A major shift in booking practices among some hotels in Italy is forcing one tour operator to look for alternate accommodations for its groups.
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Room Growth Lags for Meeting-Focused Hotels
While the pace of construction for new hotel rooms nationwide is at an all-time high, business-event planners won’t get relief from high demand and rates in the hotel segment they use the most.
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How IDeAS is democratising hotel revenue management
Balancing inventory management and overbooking is crucial across the hotel industry to maximise occupancy and revenue.
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Strawberry's Hotel Portfolio expands in Finland with the addition of Helsinki's Former City Prison
It is a piece of Helsinki's history that now becomes part of hotel group Strawberry's portfolio in Finland. The well-known former city prison on Katajanokka, located by the sea right next to the Market Square and the center of Helsinki, will be the…
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Antitrust Lawsuit Targets Hotel Giants for Alleged Price Fixing with AI
A major antitrust class action lawsuit has been brought to federal court in San Francisco. The lawsuit, filed on Friday, accuses six prominent hotel operators of colluding to manipulate prices for their rooms through the use of AI-powered software…
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SevenRooms CEO Joel Montaniel Is Solving the Hospitality Industry’s Data Problem
SevenRooms CEO Joel Montaniel speaks about how his CRM company helps restaurants redefine their relationship with customers.
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Once-troubled Florida resort has a new strategy: Go more expensive, more exclusive
The once-troubled Banyan Cay Resort & Golf in West Palm Beach, Florida, is being recast into an exclusive golf club for wealthy Palm Beach and West Palm Beach residents who want to hit the greens near their pricey coastal homes —and are willing to…
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Preferred Hotels & Resorts Adds 15 New Member Properties
Preferred Hotels & Resorts has announced the addition of 15 new member properties to its global portfolio between January and March 2024. The new additions span 13 countries and four continents, further amplifying the brand's presence in key markets…
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Hotel gossip creates career block for hospitality workers
Gossiping hotel staff can cause significant promotion problems for the colleagues they talk about.
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First look: Luxury Cotswolds hotel reveals major spa expansion
Calcot & Spa has expanded its spa facilities with a new spa cafe, spa lounge, relaxation room and treatment space as well as unveiling a host of new treatments this April 2024.
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Hyatt Hotels Corporation announces that World of Hyatt is offering members new access to earn and redeem at a collection of more than 700 boutique and luxury hotels and villas around the globe with Mr & Mrs Smith, the luxury travel platform…
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Hotels’ digital revenue hits record high, Asia leading direct booking trends
In D-EDGE’s latest Hotel Distribution Report for 2024, an analysis of the past five years reveals big shifts in online booking behavior, especially following the challenges posed by the COVID-19 pandemic…
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An Egyptian adventure with Henri Ruiz, general manager of Kempinski Nile Garden City
Henri Ruiz, general manager of Kempinski Nile Garden City talks about Egypt’s hospitality landscape.
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